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Incident affecting Assured Workloads

Assured Workloads CreateWorkload API is experiencing intermittent issues while creating some workloads.

Incident began at 2023-07-17 09:56 and ended at 2023-07-17 14:28 (all times are US/Pacific).

Previously affected location(s)

Multi-region: euWarsaw (europe-central2)Madrid (europe-southwest1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)Multi-region: usIowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
18 Jul 2023 11:20 PDT

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support.

(All Times US/Pacific)

Incident Start: 17 July 2023 at 9:56

Incident End: 17 July 2023 at 14:28

Duration: 4 hours, 32 minutes

Affected Services and Features:

Assured Workloads

Regions/Zones: Global

Description:

Assured Workloads Create Workload API experienced intermittent failures globally for a duration of 4 hours, 32 minutes. We initiated a rollback of recent changes and mitigated the issue. The full root cause is still under investigation.

Customer Impact:

Compliance regimes where Customer Managed Encryption Keys are optional or required were affected by intermittent failures when attempting to create new Assured Workloads.
17 Jul 2023 14:35 PDT

The issue with Assured Workloads CreateWorkload API has been resolved for all affected users as of Monday, 2023-07-17 14:28 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
17 Jul 2023 13:24 PDT

Summary: Assured Workloads CreateWorkload API is experiencing intermittent issues while creating some workloads.

Description: We are experiencing an intermittent issue with Assured Workloads CreateWorkload API beginning at Monday, 2023-07-17 11:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-07-17 14:52 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers attempting to create workloads for some compliance regimes are experiencing intermittent failures. Only the compliance regimes where customer managed encryption keys is considered optional or required are currently affected.

Workaround: None at this time.