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Incident affecting Data Catalog

Google Data Catalog customer may experience availability issues.

Incident began at 2024-06-20 10:30 and ended at 2024-06-20 12:42 (all times are US/Pacific).

Previously affected location(s)

Multi-region: asiaTaiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Multi-region: euWarsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Multi-region: usIowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
21 Jun 2024 00:56 PDT

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support.

(All Times US/Pacific)

Incident Start: 20 June, 2024 10:30

Incident End: 20 June, 2024 12:42

Duration: 2 hours, 12 minutes

Affected Services and Features:

Dataplex Catalog

Regions/Zones:

Multi-regions: asia, eu, us

Regions: asia-northeast2, australia-southeast2, us-east9, europe-north1, us-west5, europe-west8, asia-east1, northamerica-northeast1, us-central5, europe-west2, southamerica-east1, africa-south1, me-west1, europe-southwest1, asia-south2, europe-west7, us-west2, europe-west10, us-central3, us-east2, us-east4, us-east7, europe-central2, us-central1, asia-west2, europe-west3, europe-west5, us-east1, europe-west9, europe-west14, us-west8, europe-west, us-central1google, europe-west11, asia-southeast1, southamerica-west1, us-west4, us-central4, asia-west1, us-west6, us-south1, us-west3, europe-west13, us-west1, me-central2, us-west7, europe-west4, us-east5, europe-west12, us-east8, europe-west6, us-east3, asia-northeast1, europe-west1, me-central1, asia-northeast3, me-central3, asia-south1, asia-southeast2, us-east10, us-central2, asia-east2, europe-north2, northamerica-south1, northamerica-northeast2, us-central, europe-south1, australia-southeast1

Description:

Google Dataplex Catalog experienced availability issues where Dataplex Catalog API and Dataplex Catalog UI in Google Cloud Console returned errors and timeouts on all API calls for a duration of 2 hours and 12 minutes. From preliminary analysis, the root cause of the issue appears to be connectivity issues to a dependent backend service. The issue was quickly mitigated by bringing the dependent service back online.

Customer Impact:

Dataplex Catalog API and Dataplex Catalog UI in Google Cloud Console returned errors and timeouts on all API calls.

20 Jun 2024 12:43 PDT

The issue with Data Catalog has been resolved for all affected users as of Thursday, 2024-06-20 12:42 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

20 Jun 2024 12:31 PDT

Summary: Google Data Catalog customer may experience availability issues.

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2024-06-20 14:00 US/Pacific.

Diagnosis: Dataplex Catalog API and Dataplex Catalog UI in Google Cloud Console return errors and timeouts on all API calls.

Workaround: None at this time.

20 Jun 2024 12:00 PDT

Summary: Google Data Catalog customer may experience availability issues.

Description: We are experiencing an issue with Data Catalog.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2024-06-20 13:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Dataplex Catalog API and Dataplex Catalog UI in Google Cloud Console return errors and timeouts on all API calls.

Workaround: None at this time.

20 Jun 2024 11:32 PDT

Summary: Google Data Catalog customer may experience availability issues.

Description: We are experiencing an issue with Data Catalog.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2024-06-20 12:40 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Dataplex Catalog API and Dataplex Catalog UI in Google Cloud Console return errors and timeouts on all API calls.

Workaround: None at this time.

20 Jun 2024 11:13 PDT

Summary: Google Data Catalog customer may experience availability issues.

Description: We are experiencing an issue with Data Catalog.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2024-06-20 12:21 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.