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Incident affecting Chronicle SOAR

Google Container Ananlysis API customers may experience errors while new instance provisioning from Chronicle SOAR

Incident began at 2024-04-18 08:32 and ended at 2024-04-18 10:01 (all times are US/Pacific).

Previously affected location(s)

Tokyo (asia-northeast1)Osaka (asia-northeast2)Mumbai (asia-south1)Singapore (asia-southeast1)Sydney (australia-southeast1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Dammam (me-central2)Tel Aviv (me-west1)Toronto (northamerica-northeast2)Iowa (us-central1)South Carolina (us-east1)

Date Time Description
18 Apr 2024 10:01 PDT

The issue with Chronicle SOAR has been resolved for all affected users as of Thursday, 2024-04-18 09:58 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
18 Apr 2024 09:02 PDT

Summary: Google Container Ananlysis API customers may experience errors while new instance provisioning from Chronicle SOAR

Description: We are experiencing an issue with Chronicle SOAR beginning at Thursday, 2024-04-18 08:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2024-04-18 10:14 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may get permission denied error when calling Container Analysis API.

Workaround: None at this time.