Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Compute Engine, Google Kubernetes Engine, Cloud Memorystore, Google Cloud Networking, Google Cloud SQL

Customers may experience elevated latency for inter-region in multiple asia regions.

Incident began at 2022-05-06 11:01 and ended at 2022-05-06 15:30 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Seoul (asia-northeast3)Singapore (asia-southeast1)Jakarta (asia-southeast2)

Date Time Description
6 May 2022 15:30 PDT

The issue with Cloud Memorystore, Google Cloud Networking, Google Cloud SQL, Google Compute Engine, Google Kubernetes Engine has been resolved for all affected projects as of Friday, 2022-05-06 15:25 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

6 May 2022 15:20 PDT

Summary: Customers may experience elevated latency for inter-region in multiple asia regions.

Description: We believe the issue with Cloud Memorystore, Google Cloud Networking, Google Cloud SQL, Google Compute Engine, Google Kubernetes Engine is partially resolved.

Full resolution is expected to complete by Friday, 2022-05-06 16:30 US/Pacific.

We will provide an update by Friday, 2022-05-06 16:45 US/Pacific with current details.

Diagnosis: Customers may experience elevated inter-region latency between following regions

  • Traffic between asia-east1 and asia-northeast3
  • Traffic between asia-east2 and asia-east1
  • Traffic between asia-east2 and asia-northeast3
  • Traffic between asia-southeast1 and asia-east1
  • Traffic between asia-southeast2 and asia-east1

Workaround: None at this time.

6 May 2022 11:22 PDT

Summary: Customers may experience elevated latency for inter-region in multiple asia regions.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Friday, 2022-05-06 16:00 US/Pacific.

We will provide more information by Friday, 2022-05-06 16:15 US/Pacific.

Diagnosis: Customers may experience elevated inter-region latency between following regions

  • Traffic between asia-east1 and asia-northeast3
  • Traffic between asia-east2 and asia-east1
  • Traffic between asia-east2 and asia-northeast3
  • Traffic between asia-southeast1 and asia-east1
  • Traffic between asia-southeast2 and asia-east1

Workaround: None at this time.

6 May 2022 11:01 PDT

Summary: Customers may experience elevated latency for inter-region in multiple asia regions.

Description: We are experiencing an issue with Google Cloud Networking, Google Kubernetes Engine, Google Compute Engine, Google Cloud SQL, Cloud Memorystore beginning at Friday, 2022-05-06 10:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2022-05-06 11:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience elevated inter-region latency between following regions

  • Traffic between asia-east1 and asia-northeast3
  • Traffic between asia-east2 and asia-east1
  • Traffic between asia-east2 and asia-northeast3
  • Traffic between asia-southeast1 and asia-east1
  • Traffic between asia-southeast2 and asia-east1

Workaround: None at this time.