Service Health

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Incident affecting Google Compute Engine, Google Kubernetes Engine, Cloud Memorystore, Google Cloud Networking, Google Cloud SQL

Customers may experience elevated latency for inter-region in multiple asia regions.

Incident began at 2022-05-06 11:01 and ended at 2022-05-06 15:30 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Seoul (asia-northeast3)Singapore (asia-southeast1)Jakarta (asia-southeast2)

Date Time Description
6 May 2022 15:30 PDT

The issue with Cloud Memorystore, Google Cloud Networking, Google Cloud SQL, Google Compute Engine, Google Kubernetes Engine has been resolved for all affected projects as of Friday, 2022-05-06 15:25 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
6 May 2022 15:20 PDT

Summary: Customers may experience elevated latency for inter-region in multiple asia regions.

Description: We believe the issue with Cloud Memorystore, Google Cloud Networking, Google Cloud SQL, Google Compute Engine, Google Kubernetes Engine is partially resolved.

Full resolution is expected to complete by Friday, 2022-05-06 16:30 US/Pacific.

We will provide an update by Friday, 2022-05-06 16:45 US/Pacific with current details.

Diagnosis: Customers may experience elevated inter-region latency between following regions

  • Traffic between asia-east1 and asia-northeast3
  • Traffic between asia-east2 and asia-east1
  • Traffic between asia-east2 and asia-northeast3
  • Traffic between asia-southeast1 and asia-east1
  • Traffic between asia-southeast2 and asia-east1

Workaround: None at this time.
6 May 2022 11:22 PDT

Summary: Customers may experience elevated latency for inter-region in multiple asia regions.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Friday, 2022-05-06 16:00 US/Pacific.

We will provide more information by Friday, 2022-05-06 16:15 US/Pacific.

Diagnosis: Customers may experience elevated inter-region latency between following regions

  • Traffic between asia-east1 and asia-northeast3
  • Traffic between asia-east2 and asia-east1
  • Traffic between asia-east2 and asia-northeast3
  • Traffic between asia-southeast1 and asia-east1
  • Traffic between asia-southeast2 and asia-east1

Workaround: None at this time.
6 May 2022 11:01 PDT

Summary: Customers may experience elevated latency for inter-region in multiple asia regions.

Description: We are experiencing an issue with Google Cloud Networking, Google Kubernetes Engine, Google Compute Engine, Google Cloud SQL, Cloud Memorystore beginning at Friday, 2022-05-06 10:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2022-05-06 11:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience elevated inter-region latency between following regions

  • Traffic between asia-east1 and asia-northeast3
  • Traffic between asia-east2 and asia-east1
  • Traffic between asia-east2 and asia-northeast3
  • Traffic between asia-southeast1 and asia-east1
  • Traffic between asia-southeast2 and asia-east1

Workaround: None at this time.