Service Health

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Incident affecting Cloud Filestore

We are experiencing an issue with Cloud Filestore

Incident began at 2023-07-25 16:04 and ended at 2023-08-01 17:39 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
1 Aug 2023 17:39 PDT

The issue with Cloud Filestore has been resolved for all affected projects as of Tuesday, 2023-08-01 17:39 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

28 Jul 2023 12:58 PDT

Summary: We are experiencing an issue with Cloud Filestore

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2023-08-02 14:00 US/Pacific.

Diagnosis: Customers may be experiencing issues with instances access control changes not being applied.

Workaround: None at this time.

25 Jul 2023 20:10 PDT

Summary: We are experiencing an issue with Cloud Filestore

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Friday, 2023-07-28 14:00 US/Pacific.

Diagnosis: Customers may be experiencing issues with instances access control changes not being applied.

Workaround: None at this time.

25 Jul 2023 18:32 PDT

Summary: We are experiencing an issue with Cloud Filestore

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2023-07-25 20:30 US/Pacific.

Diagnosis: Customers may be experiencing issues with instances access control changes not being applied.

Workaround: None at this time.

25 Jul 2023 16:30 PDT

Summary: We are experiencing an issue with Cloud Filestore

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2023-07-25 19:00 US/Pacific.

Diagnosis: Customers may be experiencing issues with instances access control changes not being applied.

Workaround: None at this time.