Service Health
Incident affecting Chronicle Security
Chronicle IoC Matches page failing to load data
Incident began at 2023-11-30 09:41 and ended at 2023-11-30 12:54 (all times are US/Pacific).
Previously affected location(s)
Mumbai (asia-south1)Singapore (asia-southeast1)Sydney (australia-southeast1)Multi-region: europeLondon (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)Dammam (me-central2)Tel Aviv (me-west1)Multi-region: us
Date | Time | Description | |
---|---|---|---|
| 30 Nov 2023 | 12:54 PST | The issue with Chronicle Security has been resolved for all affected projects as of Thursday, 2023-11-30 12:54 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| 30 Nov 2023 | 12:52 PST | Summary: Chronicle IoC Matches page failing to load data Description: Mitigation work is still underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2023-11-30 14:30 US/Pacific. Diagnosis: The Chronicle IoC Matches page may fail to load data with "Error Fetching IoCs." Workaround: None at this time. |
| 30 Nov 2023 | 10:53 PST | Summary: Chronicle IoC Matches page failing to load data Description: Mitigation work is still underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2023-11-30 13:00 US/Pacific. Diagnosis: The Chronicle IoC Matches page may fail to load data with "Error Fetching IoCs." Workaround: None at this time. |
| 30 Nov 2023 | 10:01 PST | Summary: Chronicle IoC Matches page failing to load data Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2023-11-30 11:00 US/Pacific. Diagnosis: The Chronicle IoC Matches page may fail to load data with "Error Fetching IoCs." Workaround: None at this time. |
- All times are US/Pacific