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Incident affecting Chronicle Security

Chronicle IoC Matches page failing to load data

Incident began at 2023-11-30 09:41 and ended at 2023-11-30 12:54 (all times are US/Pacific).

Previously affected location(s)

Mumbai (asia-south1)Singapore (asia-southeast1)Sydney (australia-southeast1)Multi-region: europeLondon (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)Dammam (me-central2)Tel Aviv (me-west1)Multi-region: us

Date Time Description
30 Nov 2023 12:54 PST

The issue with Chronicle Security has been resolved for all affected projects as of Thursday, 2023-11-30 12:54 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

30 Nov 2023 12:52 PST

Summary: Chronicle IoC Matches page failing to load data

Description: Mitigation work is still underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2023-11-30 14:30 US/Pacific.

Diagnosis: The Chronicle IoC Matches page may fail to load data with "Error Fetching IoCs."

Workaround: None at this time.

30 Nov 2023 10:53 PST

Summary: Chronicle IoC Matches page failing to load data

Description: Mitigation work is still underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2023-11-30 13:00 US/Pacific.

Diagnosis: The Chronicle IoC Matches page may fail to load data with "Error Fetching IoCs."

Workaround: None at this time.

30 Nov 2023 10:01 PST

Summary: Chronicle IoC Matches page failing to load data

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Thursday, 2023-11-30 11:00 US/Pacific.

Diagnosis: The Chronicle IoC Matches page may fail to load data with "Error Fetching IoCs."

Workaround: None at this time.