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Incident affecting Google BigQuery

BigQuery Reservation API customers may observe discrepancies in billing charges in multi-region US and multi-region EU

Incident began at 2023-07-18 22:40 and ended at 2023-07-19 17:12 (all times are US/Pacific).

Previously affected location(s)

Multi-region: euMulti-region: us

Date Time Description
19 Jul 2023 17:12 PDT

The issue with Google BigQuery has been resolved for all affected users as of Wednesday, 2023-07-19 17:12 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

19 Jul 2023 12:14 PDT

Summary: BigQuery Reservation API customers may observe discrepancies in billing charges in multi-region US and multi-region EU

Description: The roll out for mitigation is still underway by our engineering team.

Current data indicates that most of the affected users should see updated usage in their billing console.

The mitigation for the remaining customers is expected to complete by Wednesday, 2023-07-19 17:00 US/Pacific.

We will provide more information by Wednesday, 2023-07-19 17:30 US/Pacific.

Diagnosis: BigQuery Reservation API customers may observe discrepancies in billing charges in multi-region US and multi-region EU for usage starting from 2023-07-06.

Workaround: None at this time.

18 Jul 2023 22:40 PDT

Summary: BigQuery Reservation API customers may observe discrepancies in billing charges in multi-region US and multi-region EU

Description: Mitigation work is currently underway by our engineering team.

The mitigation and billing adjustments are expected to complete by Wednesday, 2023-07-19 13:00 US/Pacific.

We will provide more information by Wednesday, 2023-07-19 13:00 US/Pacific.

Diagnosis: BigQuery Reservation API customers may observe discrepancies in billing charges in multi-region US and multi-region EU for usage starting from 2023-07-06.

Workaround: None at this time.