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Incident affecting Apigee

API Deployment Failures due to Exceeded limit Errors

Incident began at 2023-08-07 12:35 and ended at 2023-08-07 15:00 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
7 Aug 2023 15:00 PDT

The issue with Apigee has been resolved for all affected users as of Monday, 2023-08-07 14:56 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

7 Aug 2023 14:43 PDT

Summary: API Deployment Failures due to Exceeded limit Errors

Description: Mitigation work is still in progress by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2023-08-07 16:00 US/Pacific.

Diagnosis: Affected customers with more than 1000 deployments on their organization will see the following error when attempting new deployments:

Error creating object too many deployments for environment "organizations/<org_name>/environments/<env_name>" Dismiss All Destination organization "<org_name>" has xxxx deployments. Deployments PerOrganization Exceeded limit of 1000 deployments

Workaround: None at this time.

7 Aug 2023 13:53 PDT

Summary: API Deployment Failures due to Exceeded limit Errors

Description: Mitigation work is still in progress by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2023-08-07 14:55 US/Pacific.

Diagnosis: Affected customers with more than 1000 deployments on their organization will see the following error when attempting new deployments:

Error creating object too many deployments for environment "organizations/<org_name>/environments/<env_name>" Dismiss All Destination organization "<org_name>" has xxxx deployments. Deployments PerOrganization Exceeded limit of 1000 deployments

Workaround: None at this time.

7 Aug 2023 13:08 PDT

Summary: API Deployment Failures due to Exceeded limit Errors

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Monday, 2023-08-07 13:30 US/Pacific.

We will provide more information by Monday, 2023-08-07 14:00 US/Pacific.

Diagnosis: Affected customers with more than 1000 deployments on their organization will see the following error when attempting new deployments:

Error creating object too many deployments for environment "organizations/<org_name>/environments/<env_name>" Dismiss All Destination organization "<org_name>" has xxxx deployments. Deployments PerOrganization Exceeded limit of 1000 deployments

Workaround: None at this time.

7 Aug 2023 12:59 PDT

Summary: API Deployment Failures due to Exceeded limit Errors

Description: We are experiencing an issue with Apigee.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-08-07 13:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Affected customers with more than 1000 deployments on their organization will see the following error when attempting new deployments:

Error creating object too many deployments for environment "organizations/<org_name>/environments/<env_name>" Dismiss All Destination organization "<org_name>" has xxxx deployments. Deployments PerOrganization Exceeded limit of 1000 deployments

Workaround: None at this time.