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This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

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Incident affecting Google Cloud Support

Support Center inaccessible

Incident began at 2018-07-17 12:17 and ended at 2018-07-17 12:55 (all times are US/Pacific).

Date Time Description
18 Jul 2018 19:02 PDT

A detailed analysis has been written for this incident and is available at cloud networking incident 18012: https://status.cloud.google.com/incident/cloud-networking/18012
17 Jul 2018 17:49 PDT

The issue with accessing Support Center has been resolved for all affected users as of Tuesday, 2018-07-17 13:10 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. We will provide a more detailed analysis of this incident once we have completed our internal investigation.