Service Health

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Incident affecting Media CDN

We're experiencing an issue with Media CDN: elevated rate of HTTP 5xx errors. Mainly affecting India, Indonesia and Poland.

Incident began at 2023-04-18 07:41 and ended at 2023-04-18 08:46 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
18 Apr 2023 08:46 PDT

The issue with Media CDN has been resolved for all affected users as of Tuesday, 2023-04-18 08:46 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

18 Apr 2023 08:37 PDT

Summary: We're experiencing an issue with Media CDN: elevated rate of HTTP 5xx errors. Mainly affecting India, Indonesia and Poland.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2023-04-18 10:00 US/Pacific.

We will provide more information by Tuesday, 2023-04-18 10:00 US/Pacific.

Diagnosis: The customers may see an elevated rate of HTTP 5xx errors in Media CDN. The impact is mainly affecting the customers in India, Indonesia and Poland.

Workaround: None at this time.

18 Apr 2023 07:58 PDT

Summary: We're experiencing an issue with Media CDN: elevated rate of HTTP 5xx errors. Mainly affecting India, Indonesia and Poland.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2023-04-18 10:00 US/Pacific.

We will provide more information by Tuesday, 2023-04-18 10:00 US/Pacific.

Diagnosis: The customers may see an elevated rate of HTTP 5xx errors. The impact is mainly affecting the customers in India, Indonesia and Poland.

Workaround: None at this time.

18 Apr 2023 07:50 PDT

Summary: We're experiencing an issue with Media CDN: elevated rate of HTTP 5xx errors.

Description: We are experiencing an intermittent issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-04-18 09:00 US/Pacific with current details.

Diagnosis: The customers may see an elevated rate of HTTP 5xx errors

Workaround: None at this time.