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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Hybrid Connectivity, Google Cloud Networking, Cloud Load Balancing

GCP Customers may experience elevated latency and packet loss in asia-southeast1 region.

Incident began at 2023-07-17 23:40 and ended at 2023-07-18 03:08 (all times are US/Pacific).

Previously affected location(s)

Singapore (asia-southeast1)

Date Time Description
18 Jul 2023 03:26 PDT

The issue with Cloud Load Balancing, Google Cloud Networking, Hybrid Connectivity has been resolved for all affected users as of Tuesday, 2023-07-18 03:11 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
18 Jul 2023 03:14 PDT

The issue with Cloud Load Balancing, Google Cloud Networking has been resolved for all affected users as of Tuesday, 2023-07-18 03:14 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
18 Jul 2023 02:51 PDT

Summary: GCP Customers may experience elevated latency and packet loss in asia-southeast1 region.

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Tuesday, 2023-07-18 04:30 US/Pacific.

Diagnosis: Customers impacted by this issue may experience elevated latency and packet loss, particularly for GCP VM-VM traffic.

Workaround: None at this time.
18 Jul 2023 02:12 PDT

Summary: GCP Customers may experience elevated latency and packet loss in asia-southeast1 region.

Description: We are experiencing an issue with Google Cloud Networking beginning on Monday, 2023-07-17 at 23:40 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-07-18 03:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers impacted by this issue may experience elevated latency and packet loss, particularly for GCP VM-VM traffic.

Workaround: None at this time.
18 Jul 2023 02:07 PDT

Summary: GCP Customers may experience latency and packet loss in asia-southeast1 region.

Description: We are experiencing an issue with Google Cloud Networking beginning on Monday, 2023-07-17 at 23:40 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-07-18 03:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers impacted by this issue may experience latency and packet loss, particularly for GCP VM-VM traffic.

Workaround: None at this time.