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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Marketplace, Google Cloud Console

'Signup with provider' option is not appearing when making public purchases

Incident began at 2023-10-06 08:09 and ended at 2023-10-06 09:03 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
6 Oct 2023 09:02 PDT

The issue with Google Cloud Marketplace is believed to be affecting a very small number of customers and our Engineering Team is working on it.

When customers make a public purchase, a dialog should appear for signup with provider. Currently the dialog is showing "go to product page". Customers can still make the purchase from the product page.

If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved.

We thank you for your patience while we're working on resolving the issue.
6 Oct 2023 08:11 PDT

Summary: 'Signup with provider' option is not appearing when making public purchases

Description: We are experiencing an issue with Google Cloud Marketplace.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2023-10-06 09:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: When customers make a public purchase, a dialog should appear for signup with provider. Currently the dialog is showing "go to product page".

Workaround: Go to the product page and sign up from there