Service Health
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Incident affecting Apigee
Global: Apigee X is experiencing issues with integrated portals and API Monitoring.
Incident began at 2022-06-29 13:54 and ended at 2022-06-29 15:59 (all times are US/Pacific).
Previously affected location(s)
Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)
| Date | Time | Description | |
|---|---|---|---|
| | 30 Jun 2022 | 11:13 PDT | We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Support by opening a case https://cloud.google.com/support or help article https://support.google.com/a/answer/1047213. (All Times US/Pacific) Incident Start: 29 June 2022 13:54 Incident End: 29 June 2022 15:59 Duration: 2 hours, 5 minutes Affected Services and Features: Google Cloud Apigee Integrated Portals Regions/Zones: Global/ All Regions Description: Google Cloud Apigee experienced intermittent errors while accessing Integrated Portals. From preliminary analysis, the root cause of the issue was an SSL certificate for an internal Apigee service not properly rotated. Customer Impact: Intermittent errors accessing Integrated Portals |
| | 29 Jun 2022 | 16:11 PDT | The issue with Apigee has been resolved for all affected users as of Wednesday, 2022-06-29 16:11 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 29 Jun 2022 | 15:33 PDT | Summary: Global: Apigee X is experiencing issues with integrated portals and API Monitoring. Description: We are experiencing an issue with Apigee X beginning at Wednesday, 2022-06-29 13:54 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2022-06-29 16:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience intermittent failures when trying to access portal pages via the UI or APIs Workaround: None at this time. |
| | 29 Jun 2022 | 15:14 PDT | Summary: Global: Apigee X is experiencing issues with integrated portals. Description: We are experiencing an issue with Apigee X beginning at Wednesday, 2022-06-29 13:54 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2022-06-29 15:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers may experience intermittent failures when trying to access portal pages Workaround: None at this time. |
- All times are US/Pacific