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Incident affecting Google Compute Engine

We are investigating errors activating Windows and SUSE licenses on Google Compute Engine instances in all regions.

Incident began at 2018-08-03 10:12 and ended at 2018-08-03 11:30 (all times are US/Pacific).

Date Time Description
3 Aug 2018 11:57 PDT

The issue with errors activating Windows and SUSE licenses on Google Compute Engine instances in all regions has been resolved for all affected users as of Friday, 2018-08-03 11:30 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence.

3 Aug 2018 11:26 PDT

We are still seeing errors activating Windows and SUSE licenses on Google Compute Engine instances in all regions. Our Engineering Team is investigating possible causes. We will provide another status update by Friday, 2018-08-03 12:30 US/Pacific with current details.

3 Aug 2018 10:18 PDT

We will provide more information by Friday, 2018-08-03 11:30 US/Pacific.

3 Aug 2018 10:12 PDT

We are investigating errors activating Windows and SUSE licenses on Google Compute Engine instances in all regions. Our Engineering Team is investigating possible causes. We will provide more information by Friday, 2018-08-03 10:30 US/Pacific.