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Incident affecting Cloud Developer Tools, Cloud Build

[Cloud Build] Builds failing for new projects during default service account initialization

Incident began at 2024-03-26 08:20 and ended at 2024-03-26 19:06 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Berlin (europe-west10)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
26 Mar 2024 19:06 PDT

The issue with Cloud Build has been resolved for all affected users as of Tuesday, 2024-03-26 18:39 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

26 Mar 2024 15:00 PDT

Summary: [Cloud Build] Builds failing for new projects during default service account initialization

Description: Mitigation work is currently underway by our engineering team.

The mitigation work is taking more time than expected.

We will provide more information by Tuesday, 2024-03-26 21:30 US/Pacific.

Diagnosis: Users may experience Builds failing in new projects that does not have a default compute service account and haven't successfully completed a prior GCB build

Workaround: ** If the project does not have a compute service account (i.e. PROJECT_NUM-compute@developer.gserviceaccount.com), the user may enable GCE API to add the service account and builds should work

** The user can run builds using logging option CLOUD_LOGGING_ONLY.

26 Mar 2024 09:47 PDT

Summary: [Cloud Build] Builds failing for new projects during default service account initialization

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Tuesday, 2024-03-26 15:00 US/Pacific.

We will provide more information by Tuesday, 2024-03-26 15:30 US/Pacific.

Diagnosis: Users may experience Builds failing in new projects that does not have a default compute service account and haven't successfully completed a prior GCB build

Workaround: ** If the project does not have a compute service account (i.e. PROJECT_NUM-compute@developer.gserviceaccount.com), the user may enable GCE API to add the service account and builds should work

** The user can run builds using logging option CLOUD_LOGGING_ONLY.

26 Mar 2024 09:39 PDT

Summary: [Cloud Build] Builds failing for new projects during default service account initialization

Description: We are experiencing an issue with Cloud Build beginning on Tuesday, 2024-03-19 12:06 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2024-03-26 11:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Users may experience Builds failing in new projects that does not have a default compute service account and haven't successfully completed a prior GCB build

Workaround: ** If the project does not have a compute service account (i.e. PROJECT_NUM-compute@developer.gserviceaccount.com), the user may enable GCE API to add the service account and builds should work

** The user can run builds using logging option CLOUD_LOGGING_ONLY.

26 Mar 2024 08:49 PDT

Summary: [Cloud Build] Builds failing for new projects during default service account initialization

Description: We are experiencing an issue with Cloud Build beginning on Tuesday, 2024-03-19 12:06 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2024-03-26 10:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Users may experience Builds failing in new projects that does not have a default compute service account and haven't successfully completed a prior GCB build

Workaround: ** If the project does not have a compute service account (i.e. PROJECT_NUM-compute@developer.gserviceaccount.com), the user may enable GCE API to add the service account and builds should work

** The user can run builds using logging option CLOUD_LOGGING_ONLY.