Service Health

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Incident affecting Google Cloud Networking

Latency for some Google Cloud Networking users in asia-southeast2 region

Incident began at 2023-02-08 04:00 and ended at 2023-02-17 02:55 (all times are US/Pacific).

Previously affected location(s)

Jakarta (asia-southeast2)

Date Time Description
17 Feb 2023 02:55 PST

The issue with Google Cloud Networking has been resolved for all affected users as of Friday, 2023-02-17 02:51 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

16 Feb 2023 10:20 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Friday, 2023-02-17 04:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

16 Feb 2023 06:38 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Thursday, 2023-02-16 10:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

16 Feb 2023 01:05 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Thursday, 2023-02-16 07:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

15 Feb 2023 20:27 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Thursday, 2023-02-16 01:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

15 Feb 2023 20:24 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Wednesday, 2023-02-15 21:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

15 Feb 2023 19:20 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Wednesday, 2023-02-15 20:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

15 Feb 2023 17:19 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Wednesday, 2023-02-15 19:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

15 Feb 2023 14:02 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Thursday, 2023-02-16 14:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

14 Feb 2023 10:04 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point although some customers may observe delayed round trip time or longer latency or sporadic packet loss until fully resolved.

We will provide an update by Wednesday, 2023-02-15 17:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

14 Feb 2023 00:25 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency or packet loss.

We will provide an update by Tuesday, 2023-02-14 10:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

13 Feb 2023 23:26 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate this issue and is evaluating additional improvement opportunities to identify effective rerouting of traffic. They have narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency or packet loss.

We will provide an update by Tuesday, 2023-02-14 09:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

13 Feb 2023 15:12 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team continues to evaluate improvement opportunities to identify effective rerouting of traffic.

We will provide an update by Monday, 2023-02-13 23:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

13 Feb 2023 10:20 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team continues to evaluate improvement opportunities to identify effective rerouting of traffic.

We will provide an update by Monday, 2023-02-13 15:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

11 Feb 2023 14:25 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team continues to monitor the situation.

We will provide an update by Monday, 2023-02-13 10:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

10 Feb 2023 15:04 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team continues to monitor the situation.

We will provide an update by Saturday, 2023-02-11 17:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

10 Feb 2023 04:11 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team continues to monitor the situation.

We will provide an update by Friday, 2023-02-10 17:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

9 Feb 2023 23:44 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team will be monitoring the situation for the next 24 hours.

We will provide an update by Friday, 2023-02-10 05:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

9 Feb 2023 18:18 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team will be monitoring the situation for the next 24 hours.

We will provide an update by Thursday, 2023-02-09 23:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

9 Feb 2023 07:17 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team will be monitoring the situation for the next 24 hours.

We will provide an update by Thursday, 2023-02-09 19:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

9 Feb 2023 04:04 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team will be monitoring the situation for the next 24 hours.

We will provide an update by Thursday, 2023-02-09 10:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

8 Feb 2023 22:35 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team will be monitoring the situation for the next 24 hours.

We will provide an update by Thursday, 2023-02-09 05:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

8 Feb 2023 14:49 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team will be monitoring the situation for the next 24 hours.

We will provide an update by Thursday, 2023-02-09 00:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

8 Feb 2023 14:49 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are still mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team monitoring the situation for the next 24 hours.

We will provide an update by Thursday, 2023-02-09 00:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

8 Feb 2023 10:54 PST

Summary: Latency for some Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mostly resolved at this point, but a few customers may observe delayed round trip time or longer latency. Our engineering team is continuing to monitor the situation closely.

We will provide an update by Wednesday, 2023-02-08 15:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users may observe higher latency due to an ongoing issue with our telecom service provider.

Workaround: None at this time

8 Feb 2023 10:18 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region Incident Details

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency. Our engineering team is continuing to monitor the situation closely.

We will provide an update by Wednesday, 2023-02-08 11:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers.

Workaround: None at this time

8 Feb 2023 09:59 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region Incident Details

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency.

We will provide an update by Wednesday, 2023-02-08 10:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers.

Workaround: None at this time

8 Feb 2023 04:01 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region Incident Details

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency.

We will provide an update by Wednesday, 2023-02-08 10:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers.

Workaround: None at this time