Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Compute Engine

We are currently experiencing an issue with Google Compute Engine customers experiencing elevated rates of packet loss in southamerica-east1-{a, b, c} due to the ongoing Cloud Networking issue beginning at Monday, 2020-10-19 13:05 US/Pacific.

Incident began at 2020-10-19 13:58 and ended at 2020-10-19 14:37 (all times are US/Pacific).

Date Time Description
19 Oct 2020 14:37 PDT

The issue with Google Compute Engine in southamerica-east1 has been resolved for all affected projects as of Monday, 2020-10-19 14:12 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

19 Oct 2020 14:04 PDT

Description: We are currently experiencing an issue with Google Compute Engine customers experiencing elevated rates of packet loss in southamerica-east1-[a, b, c] due to the ongoing Cloud Networking issue beginning at Monday, 2020-10-19 13:05 US/Pacific.

Please follow (https://status.cloud.google.com/incident/cloud-networking/20010) for current details and future updates.

Diagnosis: None at this time.

Workaround: None at this time.