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Incident affecting Google Cloud Console, Cloud Billing

Cloud Billing: Latency and errors displaying billing pages in Cloud Console

Incident began at 2023-04-24 14:47 and ended at 2023-04-24 17:21 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
24 Apr 2023 17:21 PDT

The issue with Cloud Billing has been resolved for all affected projects as of Monday, 2023-04-24 17:21 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

24 Apr 2023 16:13 PDT

Summary: Cloud Billing: Latency and errors displaying billing pages in Cloud Console

Description: Our engineering team continues to investigate the issue that is causing latency and errors loading the Cloud Billing UI.

We will provide an update by Monday, 2023-04-24 18:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience latency and errors loading billing pages in Cloud Console. This issue is affecting the Cloud Billing UI only. Billing data accuracy and the ability to export billing data is not affected.

Workaround: None at this time.

24 Apr 2023 15:18 PDT

Summary: Cloud Billing: Latency and errors displaying billing pages in Cloud Console

Description: We are experiencing an issue with Cloud Billing.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-04-24 16:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience latency and errors loading billing pages in Cloud Console. This issue is affecting the Cloud Billing UI only. Billing data is not affected.

Workaround: None at this time.

24 Apr 2023 15:10 PDT

Summary: Cloud Billing: Issues displaying customer billing pages

Description: We are experiencing an issue with Cloud Billing.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2023-04-24 16:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience issues loading billing pages.

Workaround: None at this time.