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GCVE and Hybrid Connectivity experienced intermittent connectivity issues in the us-central1 region.

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Incident affecting Google Compute Engine, Hybrid Connectivity, VMWare engine

GCVE and Hybrid Connectivity experienced intermittent connectivity issues in the us-central1 region.

Incident began at 2024-09-04 11:55 and ended at 2024-09-04 12:20 (all times are US/Pacific).

Previously affected location(s)

Iowa (us-central1)

	Date	Time	Description
	4 Sep 2024	15:38 PDT	The issue with VMWare engine (GCVE) and Hybrid Connectivity is confirmed to be resolved for all affected customers as of Wednesday, 2024-09-04 12:20 US/Pacific. We thank you for your patience while we worked on resolving the issue.
	4 Sep 2024	14:44 PDT	Summary: GCVE and Hybrid Connectivity experienced intermittent connectivity issues in the us-central1 region. Description: We experienced an intermittent connectivity issue with the VMWare Engine (GCVE), Cloud Interconnect and Cloud VPN in us-central1 between Wednesday, 2024-09-04 11:55 US/Pacific to Wednesday, 2024-09-04 12:20 US/Pacific. The issue is currently mitigated and the Engineering team continues to monitor for next one hour to ensure service recovery for all the impacted customers. We will provide an update by Wednesday, 2024-09-04 15:45 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Customers impacted by this issue may have experienced up to 25 mins of intermittent connectivity between endpoints that rely on hybrid connectivity, such as Cloud Interconnect, Cloud VPN and between GCVE and Onprem/internet locations. Workaround: None at this time.

Date

Time

Description

4 Sep 2024

15:38 PDT

The issue with VMWare engine (GCVE) and Hybrid Connectivity is confirmed to be resolved for all affected customers as of Wednesday, 2024-09-04 12:20 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

4 Sep 2024

14:44 PDT

Summary: GCVE and Hybrid Connectivity experienced intermittent connectivity issues in the us-central1 region.

Description: We experienced an intermittent connectivity issue with the VMWare Engine (GCVE), Cloud Interconnect and Cloud VPN in us-central1 between Wednesday, 2024-09-04 11:55 US/Pacific to Wednesday, 2024-09-04 12:20 US/Pacific.

The issue is currently mitigated and the Engineering team continues to monitor for next one hour to ensure service recovery for all the impacted customers.

We will provide an update by Wednesday, 2024-09-04 15:45 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers impacted by this issue may have experienced up to 25 mins of intermittent connectivity between endpoints that rely on hybrid connectivity, such as Cloud Interconnect, Cloud VPN and between GCVE and Onprem/internet locations.

Workaround: None at this time.

All times are US/Pacific