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Incident affecting Google Compute Engine

VMs using Local SSD are experiencing intermittent terminations.

Incident began at 2022-10-26 22:32 and ended at 2022-11-02 11:47 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
2 Nov 2022 11:47 PDT

The issue with Google Compute Engine has been resolved for all affected users as of Wednesday, 2022-11-02 08:50 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

28 Oct 2022 15:34 PDT

Summary: VMs using Local SSD are experiencing intermittent terminations.

Description: We have completed all short term mitigation work to prevent impact to customers. VMs with Local SSD may still see a >0.008% chance of being terminated.

We have identified a fix for the remaining failures, and are working on a plan to roll out the fix, with our next update by Friday, 2022-11-04 16:00 US/Pacific.

Diagnosis: Customers using Local SSD on VMs could see the VM terminated unexpectedly, which shows in the console as an Instance Termination by Compute Engine.

Workaround: Customers can reduce the possibility of being impacted by setting automaticRestart to false when scheduling the VM under the host maintenance policy of a VM. Please see https://cloud.google.com/compute/docs/instances/setting-vm-host-options for details of the effects of setting automaticRestart to false.

For VMs that are terminated, restarting the VM will restore the VM back to a working state.

27 Oct 2022 15:44 PDT

Summary: VMs using Local SSD are experiencing intermittent terminations.

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Friday, 2022-10-28 16:30 US/Pacific.

Diagnosis: Customers using Local SSD on VMs could see the VM terminated unexpectedly, which shows in the console as an Instance Termination by Compute Engine.

Workaround: Set automaticRestart to false for scheduling the VM under the host maintenance policy of a VM. Please see https://cloud.google.com/compute/docs/instances/setting-vm-host-options for details of the effects of setting automaticRestart to false.

27 Oct 2022 10:12 PDT

Summary: VMs using Local SSD are experiencing intermittent terminations.

Description: Our engineering team continues to investigate the issue.

The impact of this issue was experienced beginning at Thursday, 2022-09-22 03:14 US/Pacific.

We will provide an update by Thursday, 2022-10-27 16:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers using Local SSD on VMs could see the VM terminated unexpectedly, which shows in the console as an Instance Termination by Compute Engine.

Workaround: Set automaticRestart to false for scheduling the VM under the host maintenance policy of a VM. Please see https://cloud.google.com/compute/docs/instances/setting-vm-host-options for details of the effects of setting automaticRestart to false.

27 Oct 2022 01:20 PDT

Summary: VMs using Local SSD are experiencing intermittent terminations.

Description: We are experiencing an intermittent issue with Google Compute Engine beginning at Friday, 2022-09-30 15:48 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2022-10-27 16:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers using Local SSD on VMs could see the VM terminated unexpectedly, which shows in the console as an Instance Termination by Compute Engine.

Workaround: Set automaticRestart to false for scheduling the VM under the host maintenance policy of a VM. Please see https://cloud.google.com/compute/docs/instances/setting-vm-host-options for details of the effects of setting automaticRestart to false.

26 Oct 2022 22:40 PDT

Summary: VMs using Local SSD are experiencing intermittent terminations.

Description: We are experiencing an intermittent issue with Google Compute Engine beginning at Friday, 2022-09-30 15:48 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2022-10-27 16:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers using Local SSD on VMs could see the VM terminated unexpectedly, which shows in the console as an Instance Termination by Compute Engine.

Workaround: Set the automaticRestart=false for scheduling the VM under host maintenance policy of a VM.

26 Oct 2022 22:32 PDT

Summary: VMs using Local SSD are experiencing intermittent terminations.

Description: We are experiencing an intermittent issue with Google Compute Engine beginning at Friday, 2022-09-30 15:48 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2022-10-26 23:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers using Local SSD on VMs could see the VM terminated unexpectedly, which shows in the console as an Instance Termination by Compute Engine.

Workaround: Set the automaticRestart=false for scheduling the VM under host maintenance policy of a VM.