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Incident affecting Google Cloud Storage

Elevated Latency and Error Rates For GCS in Europe

Incident began at 2017-03-12 12:08 and ended at 2017-03-12 13:56 (all times are US/Pacific).

Date Time Description
12 Mar 2017 15:14 PDT

During the period 12:05 - 13:57 PDT, GCS requests originating in Europe experienced a 17% error rate. GCS requests in other regions were unaffected.

12 Mar 2017 14:43 PDT

The issue with elevated latency and error rates for GCS in Europe should be resolved as of 13:56 PDT. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

12 Mar 2017 14:04 PDT

We are continuing to investigate elevated errors and latency for GCS in Europe. The reliability team has performed several mitigation steps and error rates and latency are returning to normal levels. We will continue to monitor for recurrence.

12 Mar 2017 13:37 PDT

We are currently investigating elevated latency and error rates for Google Cloud Storage traffic transiting through Europe.