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Incident affecting Google Cloud Networking, Cloud Load Balancing

We experienced an intermittent issue with Cloud Networking.

Incident began at 2022-02-15 05:41 and ended at 2022-02-15 09:07 (all times are US/Pacific).

Date Time Description
17 Feb 2022 05:44 PST

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Support by opening a case using https://cloud.google.com/support.

(All Times US/Pacific)

Incident Start: 15 February 2022 05:41

Incident End: 15 February 2022 09:07

Duration: 3 hours, 26 minutes

Affected Services and Features:

Google Cloud Networking - Global External HTTPS load balancer SSL certificates

Regions/Zones: Global

Description:

Google Cloud Networking experienced issues with global external HTTPS load balancer SSL certificate configuration updates for a duration of 3 hours, 26 minutes. A configuration change caused a large amount of data to be unintentionally rewritten, and the component responsible for processing the updated data was overwhelmed.

Customer Impact:

Customers experienced delays with initial provisioning of managed SSL certificates. Customers experienced issues with programming of newly uploaded, updated, or deleted SSL certificates that were not applied to the dataplane.

Additional details:

The issue was fully resolved on 15 February 2022 at 09:07 US/Pacific after: Operators modified the configuration push system to handle the increase in data volume.
17 Feb 2022 05:42 PST

We experienced an intermittent issue with Cloud Networking beginning at Tuesday, 2022-02-15 05:41 US/Pacific.

Diagnosis: Affected customers may have experienced delays when provisioning new or updated certificates.

Workaround: None at this time.