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Failure in loading of one of the pages in Chronicle Security.

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Incident affecting Chronicle Security

Failure in loading of one of the pages in Chronicle Security.

Incident began at 2024-05-24 09:33 and ended at 2024-05-24 14:20 (all times are US/Pacific).

Previously affected location(s)

Toronto (northamerica-northeast2)

Date	Time	Description
24 May 2024	14:20 PDT	The issue with Chronicle Security has been resolved for all affected users as of Friday, 2024-05-24 14:12 US/Pacific. We thank you for your patience while we worked on resolving the issue.
24 May 2024	13:54 PDT	Summary: Failure in loading of one of the pages in Chronicle Security. Description: We are experiencing an issue with Chronicle Security beginning on Friday, 2024-05-24 07:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-05-24 16:00 US/Pacific with current details. Diagnosis: Customers may see failure in the loading of the Curated Detections page. Customers in the impacted region may also experience delays in curated rules, and elevated latency in retrieving detections. Workaround: None at this time.
24 May 2024	12:38 PDT	Summary: Failure in loading of one of the pages in Chronicle Security. Description: We are experiencing an issue with Chronicle Security beginning on Friday, 2024-05-24 07:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-05-24 14:00 US/Pacific with current details. Diagnosis: Customers may see failure in the loading of the Curated Detections page. Customers in the impacted region may also experience delays in curated rules, and elevated latency in retrieving detections. Workaround: None at this time.
24 May 2024	11:22 PDT	Summary: Failure in loading of one of the pages in Chronicle Security Description: We are experiencing an issue with Chronicle Security beginning on Friday, 2024-05-24 07:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-05-24 12:45 US/Pacific with current details. Diagnosis: Customers may see failure in the loading of the Curated Detections page. Customers in the impacted region may also experience delays in curated rules, and elevated latency in retrieving detections. Workaround: None at this time.
24 May 2024	10:46 PDT	Summary: Failure in loading of one of the pages in Chronicle Security Description: We are experiencing an issue with Chronicle Security beginning on Friday, 2024-05-24 07:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-05-24 11:45 US/Pacific with current details. Diagnosis: Customers may see failure in the loading of the Curated Detections page Workaround: None at this time.
24 May 2024	10:26 PDT	Summary: Failure in loading of one of the pages in Chronicle Security Description: We are experiencing an issue with Chronicle Security beginning on Friday, 2024-05-24 07:00 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-05-24 11:30 US/Pacific with current details. Diagnosis: Customers may see failure in the loading of the Curated Detections page Workaround: None at this time.

All times are US/Pacific