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Incident affecting Google Cloud Networking

Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Incident began at 2023-02-02 05:49 and ended at 2023-02-06 07:44 (all times are US/Pacific).

Previously affected location(s)

Jakarta (asia-southeast2)

Date Time Description
6 Feb 2023 07:44 PST

The issue with Google Cloud Networking has been resolved for all affected users as of Monday, 2023-02-06.

We thank you for your patience while we worked on resolving the issue.

6 Feb 2023 01:30 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency.

We will provide an update by Monday, 2023-02-06 10:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

6 Feb 2023 00:59 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency.

We will provide an update by Monday, 2023-02-06 06:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

6 Feb 2023 00:58 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency.

We will provide an update by Monday, 2023-02-06 02:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

3 Feb 2023 09:30 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency.

We will provide an update by Monday, 2023-02-06 01:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

3 Feb 2023 01:19 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency.

We will provide an update by Friday, 2023-02-03 10:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

2 Feb 2023 21:53 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation. The connectivity problems are mitigated at the moment but some customers may observe delayed round trip time or longer latency.

We will provide an update by Friday, 2023-02-03 01:30 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

2 Feb 2023 19:23 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation.

We will provide an update by Thursday, 2023-02-02 22:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

2 Feb 2023 16:36 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team has narrowed down the issue to one regional telecom service provider and reported this to them for further investigation.

We will provide an update by Thursday, 2023-02-02 20:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

2 Feb 2023 14:00 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team is currently working with the regional telecom service provider to investigate the issue.

We will provide an update by Thursday, 2023-02-02 20:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

2 Feb 2023 09:31 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-02-02 16:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

2 Feb 2023 06:52 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-02-02 10:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time

2 Feb 2023 05:58 PST

Summary: Potential higher latency for Google Cloud Networking users in asia-southeast2 region

Description: We are experiencing an issue with Google Cloud Networking.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2023-02-02 07:00 US/Pacific with current details.

Diagnosis: Google Cloud Networking users can observe higher latency due to an ongoing issue on Telecom providers

Workaround: None at this time