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Users may observe issues while using Chronicle Security with Microsoft Azure Storage

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Incident affecting Chronicle Security

Users may observe issues while using Chronicle Security with Microsoft Azure Storage

Incident began at 2024-01-11 01:13 and ended at 2024-01-11 05:23 (all times are US/Pacific).

Previously affected location(s)

Mumbai (asia-south1)Singapore (asia-southeast1)Sydney (australia-southeast1)London (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)Dammam (me-central2)Tel Aviv (me-west1)

Date	Time	Description
11 Jan 2024	05:23 PST	The issue with Chronicle Security which impacts Azure storage feeds is believed to be affecting a very small number of projects and our Engineering Team is working on it. While new files are now being ingested without delay, previously impacted files will have delayed ingestion till Thursday, 2024-01-11 14:00 US/Pacific when full resolution is expected to complete. If you have questions or are impacted, please open a case with the Support Team and we will work with you until this issue is resolved. We thank you for your patience while we're working on resolving the issue.
11 Jan 2024	04:56 PST	Summary: Users may observe issues while using Chronicle Security with Microsoft Azure Storage Description: We believe the issue with Chronicle Security which impacts Azure storage feeds is partially resolved. While new files are being ingested without delay, previously impacted files will have delayed ingestion. Our engineering team continues to work towards full resolution. Full resolution is expected to be completed by Thursday, 2024-01-11 14:00 US/Pacific. We will provide an update by Thursday, 2024-01-11 14:30 US/Pacific with current details. Diagnosis: Users may experience delayed ingestion for feeds with azure storage while using Chronicle Security Workaround: None at this time.
11 Jan 2024	03:45 PST	Summary: Users may observe issues while using Chronicle Security with Microsoft Azure Storage Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2024-01-11 06:00 US/Pacific. Diagnosis: Users may experience delayed ingestion for feeds with azure storage while using Chronicle Security Workaround: None at this time.
11 Jan 2024	02:21 PST	Summary: Users may observe issues while using Chronicle Security with Microsoft Azure Storage Description: We are experiencing an issue with Chronicle Security which impacts Azure storage feeds . Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2024-01-11 04:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Users may experience delayed ingestion for feeds with azure storage while using Chronicle Security Workaround: None at this time.

All times are US/Pacific