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Incident affecting Hybrid Connectivity, Google Cloud Networking

Google Cloud Interconnect in asia-northeast1 customer may experience intermittent loss of connectivity

Incident began at 2023-09-12 08:14 and ended at 2023-09-12 14:26 (all times are US/Pacific).

Previously affected location(s)

Tokyo (asia-northeast1)

Date Time Description
12 Sep 2023 14:26 PDT

The issue with Hybrid Connectivity has been resolved for all affected users as of Tuesday, 2023-09-12 10:46 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
12 Sep 2023 09:35 PDT

Summary: Google Cloud Interconnect in asia-northeast1 customer may experience intermittent loss of connectivity

Description: We are experiencing an intermittent issue with Hybrid Connectivity.

Our engineering team is investigating underlying fabric infrastructure.

We will provide an update by Tuesday, 2023-09-12 22:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers with interconnects in Google Cloud Interconnect (GCI) location nrt-zone2 may experience packet loss

Workaround: None at this time
12 Sep 2023 08:53 PDT

Summary: We've received a report of an issue with Hybrid Connectivity in asia-northeast1 .

Description: We are experiencing an intermittent issue with Hybrid Connectivity.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2023-09-12 09:52 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers with interconnects in Google Cloud Interconnect (GCI) location nrt-zone2-452 may experience 100% packet loss

Workaround: None at this time
12 Sep 2023 08:17 PDT

Summary: We've received a report of an issue with Hybrid Connectivity in asia-northeast1 .

Description: We are experiencing an intermittent issue with Hybrid Connectivity.

Our engineering team is currently investigating the issue.

We will provide an update by Tuesday, 2023-09-12 08:48 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers with interconnects in Google Cloud Interconnect (GCI) location nrt-zone2-452 may experience 100% packet loss

Workaround: None at this time