Console

Service Health

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Incident affecting Google Cloud Console

Google Cloud Console Transfer Appliance Order Incorrectly Routed in Singapore Region

Incident began at 2022-07-25 12:09 and ended at 2022-07-25 19:31 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
25 Jul 2022 19:31 PDT

The issue with Google Cloud Console has been resolved for all affected users as of Monday, 2022-07-25 19:10 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
25 Jul 2022 18:22 PDT

Summary: Google Cloud Console Transfer Appliance Order Incorrectly Routed in Singapore Region

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2022-07-25 20:00 US/Pacific.

Diagnosis: Customers attempting to place an order from the Cloud Console UI for a transfer appliance in the Singapore region (asia-southeast1) will see the request incorrectly routed to asia-east1.

Workaround: None at this time.
25 Jul 2022 16:54 PDT

Summary: Google Cloud Console Transfer Appliance Order Incorrectly Routed in Singapore Region

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2022-07-25 19:00 US/Pacific.

Diagnosis: Customers attempting to place an order from the Cloud Console UI for a transfer appliance in the Singapore region (asia-southeast1) will see the request incorrectly routed to asia-east1.

Workaround: None at this time.
25 Jul 2022 15:08 PDT

Summary: Google Cloud Console Transfer Appliance Order Incorrectly Routed in Singapore Region

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2022-07-25 17:00 US/Pacific.

Diagnosis: Customers attempting to place an order from the Cloud Console UI for a transfer appliance in the Singapore region (asia-southeast1) will see the request incorrectly routed to asia-east1.

Workaround: None at this time.
25 Jul 2022 14:30 PDT

Summary: Google Cloud Console Transfer Appliance Order Incorrectly Routed in Singapore Region

Description: We are experiencing an issue with Google Cloud Console.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2022-07-25 15:30 US/Pacific with current details.

Diagnosis: Customers attempting to place an order from the Cloud Console UI for a transfer appliance in the Singapore region (asia-southeast1) will see the request incorrectly routed to asia-east1.

Workaround: None at this time.
25 Jul 2022 14:17 PDT

Summary: Google Cloud Console Transfer Appliance Order Incorrectly Routed in Singapore Region

Description: We are experiencing an issue with Google Cloud Console.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2022-07-25 14:30 US/Pacific with current details.

Diagnosis: Customers attempting to place an order from the Cloud Console UI for a transfer appliance in the Singapore region (asia-southeast1) will see the request incorrectly routed to asia-east1.

Workaround: None at this time.
25 Jul 2022 13:21 PDT

Summary: Google Cloud Console Transfer Appliance Order Incorrectly Routed in Singapore Region

Description: We are experiencing an issue with Google Cloud Console.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2022-07-25 14:00 US/Pacific with current details.

Diagnosis: Customers attempting to place an order from the Cloud Console UI for a transfer appliance in the Singapore region (asia-southeast1) will see the request incorrectly routed to asia-east1.

Workaround: None at this time.
25 Jul 2022 12:52 PDT

Summary: Google Cloud Console Transfer Appliance Order Failures in Singapore

Description: We are experiencing an issue with Google Cloud Console.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2022-07-25 13:30 US/Pacific with current details.

Diagnosis: Customers may experience issues placing an order for a transfer appliance in the Singapore region.

Workaround: None at this time.
25 Jul 2022 12:24 PDT

Summary: Google Cloud Console Transfer Appliance Order Failures in Singapore

Description: We are experiencing an issue with Google Cloud Console.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2022-07-25 13:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may experience issues placing an order for a transfer appliance in the Singapore region.

Workaround: None at this time.