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This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud NetApp Volumes

Some Google Cloud NetApp Volume customers experiencing UI errors

Incident began at 2024-05-27 17:44 and ended at 2024-05-27 20:53 (all times are US/Pacific).

Previously affected location(s)

Tokyo (asia-northeast1)Singapore (asia-southeast1)Sydney (australia-southeast1)Madrid (europe-southwest1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)Iowa (us-central1)Northern Virginia (us-east4)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
27 May 2024 20:53 PDT

The issue with Google Cloud NetApp Volumes has been resolved for all affected users as of Monday, 2024-05-27 20:37 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
27 May 2024 20:07 PDT

Summary: Some Google Cloud NetApp Volume customers experiencing UI errors

Description: Our engineering team continues to investigate the issue in collaboration with Netapp engineering.

We will provide more information by Monday, 2024-05-27 22:30 US/Pacific.

Diagnosis: Customers impacted by this issue may encounter an error message on the UI page ( https://console.cloud.google.com/netapp/cloud-volumes/volumes) that says - “There was an error while loading /netapp/cloud-volumes?project=g1p-sre-consumer-05&supportedpurview=project. Please try again”.

This issue is only impacting customers who have not migrated to Cloud NetApp Volumes User Interface, and are still using NetApp Cloud Volumes Service UI.

If you are using the 1P GCNV UI link (https://console.cloud.google.com/netapp/volumes/), you can ignore this message

Workaround: There is no workaround at this time.
27 May 2024 18:07 PDT

Summary: Google Cloud NetApp Volumes

Description: We've received a report of an issue with Google Cloud NetApp Volumes as of Monday, 2024-05-27 17:44 US/Pacific.

Our engineering team continues to investigate the issue.

This issue is only impacting customers who have not migrated to Cloud NetApp Volumes User Interface, and are still using NetApp Cloud Volumes Service UI.

We will provide more information by Monday, 2024-05-27 20:15 US/Pacific.

Diagnosis: Customers impacted by this issue may encounter an error message on the UI page ( https://console.cloud.google.com/netapp/cloud-volumes/volumes) that says - “There was an error while loading /netapp/cloud-volumes?project=g1p-sre-consumer-05&supportedpurview=project. Please try again”.

If you are using the 1P GCNV UI link (https://console.cloud.google.com/netapp/volumes/), you can ignore this message

Workaround: There is no workaround at this time.