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Incident affecting Apigee Edge Public Cloud

Apigee Edge Public Cloud Errors in us-west2

Incident began at 2024-06-26 16:57 and ended at 2024-06-26 19:19 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
26 Jun 2024 19:19 PDT

The issue with Apigee Edge Public Cloud has been resolved for all affected users as of Wednesday, 2024-06-26 19:16 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Thank you for choosing us.
26 Jun 2024 19:01 PDT

Summary: Apigee Edge Public Cloud Errors in us-west2

Description: We are experiencing an issue with Apigee Edge Public Cloud beginning on Wednesday, 2024-06-26 14:44 US/Pacific.

Our engineering team has identified a mitigation plan and is currently in the process of rolling it out across all impacted systems.

At this time, there is no ETA for mitigation.

We will provide an update by Wednesday, 2024-06-26 21:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may encounter issues while working with the Apigee datastore with an impact on API runtime, management API and UI.

Workaround: There is no workaround at this time.
26 Jun 2024 18:26 PDT

Summary: Apigee Edge Public Cloud Errors in us-west2

Description: We are experiencing an issue with Apigee Edge Public Cloud beginning on Wednesday, 2024-06-26 14:44 US/Pacific.

Our engineering team continues to investigate the issue and work towards a mitigation strategy.

At this time, there is no ETA for mitigation.

We will provide an update by Wednesday, 2024-06-26 21:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may encounter issues while working with the Apigee datastore with an impact on API runtime, management API and UI.

Workaround: There is no workaround at this time.