Service Health
-
-
-
-
Incident affecting Chronicle Security
Chronicle Security: Issues Viewing Curated Rules (and Curated Detections)
Incident began at 2024-05-10 01:54 and ended at 2024-05-10 10:04 (all times are US/Pacific).
Previously affected location(s)
Tokyo (asia-northeast1)Mumbai (asia-south1)Singapore (asia-southeast1)Sydney (australia-southeast1)London (europe-west2)Frankfurt (europe-west3)Zurich (europe-west6)Dammam (me-central2)Tel Aviv (me-west1)Toronto (northamerica-northeast2)
| Date | Time | Description | |
|---|---|---|---|
| | 10 May 2024 | 10:04 PDT | The issue with Chronicle Security has been resolved for all affected projects as of Friday, 2024-05-10 08:05 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 10 May 2024 | 07:03 PDT | Summary: Chronicle Security: Issues Viewing Curated Rules (and Curated Detections) Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to be completed by Friday, 2024-05-10 10:00 US/Pacific. We will provide more information by Friday, 2024-05-10 10:30 US/Pacific. Diagnosis: Impacted users may experience the following: ** Various APIs that are related to Curated Rules will return an error, such as GetCuratedRuleSet, ListCuratedRuleSets, ListCountCuratedRuleSetDetections. ** In the UI, the "Curated Detections" will not load, and will show "There was an error." Workaround: None at this time. |
| | 10 May 2024 | 06:54 PDT | Summary: Chronicle Security: Issues Viewing Curated Rules (and Curated Detections) Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2024-05-10 09:00 US/Pacific. Diagnosis: Impacted users may experience the following: ** Various APIs that are related to Curated Rules will return an error, such as GetCuratedRuleSet, ListCuratedRuleSets, ListCountCuratedRuleSetDetections. ** In the UI, the "Curated Detections" will not load, and will show "There was an error." Workaround: None at this time. |
| | 10 May 2024 | 04:12 PDT | Summary: Chronicle Security: Issues Viewing Curated Rules (and Curated Detections) Description: Our engineering team has determined that further investigation is required to mitigate the issue. We will provide an update by Friday, 2024-05-10 07:00 US/Pacific with current details. Diagnosis: Impacted users may experience the following: ** Various APIs that are related to Curated Rules will return an error, such as GetCuratedRuleSet, ListCuratedRuleSets, ListCountCuratedRuleSetDetections. ** In the UI, the "Curated Detections" will not load, and will show "There was an error." Workaround: None at this time. |
| | 10 May 2024 | 02:50 PDT | Summary: Chronicle Security: Issues Viewing Curated Rules (and Curated Detections) Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Friday, 2024-05-10 05:00 US/Pacific. Diagnosis: Impacted users may experience the following: ** Various APIs that are related to Curated Rules will return an error, such as GetCuratedRuleSet, ListCuratedRuleSets, ListCountCuratedRuleSetDetections. ** In the UI, the "Curated Detections" will not load, and will show "There was an error." Workaround: None at this time. |
| | 10 May 2024 | 02:20 PDT | Summary: Chronicle Security: Issues Viewing Curated Rules (and Curated Detections) Description: We are experiencing an issue with Chronicle Security. Our engineering team continues to investigate the issue. We will provide an update by Friday, 2024-05-10 04:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Impacted users may experience failures for the below APIs ListCuratedRuleSets ListCuratedRules CountAllCuratedRuleSetDetections Workaround: None at this time. |
- All times are US/Pacific