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Incident affecting Google Cloud Pub/Sub

Multiple Google Cloud services in the europe-west9 region are impacted.

Incident began at 2023-04-25 23:45 and ended at 2023-04-26 16:07 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
26 Apr 2023 16:07 PDT

The issue with Cloud Pub/Sub in europe-west9 has been mitigated.

Thank you for your patience while our engineers worked to resolve this issue.
26 Apr 2023 13:48 PDT

Summary: Multiple Google Cloud services in the europe-west9 region are impacted.

Description: Water intrusion in a data center in europe-west9 has caused a multi-cluster failure and has led to a shutdown of multiple zones. We expect general unavailability of the europe-west9 region. There is no current ETA for recovery of operations in the europe-west9 region at this time, but it is expected to be an extended outage. Customers are advised to failover to other regions if they are impacted.

We will provide an update by Wednesday, 2023-04-26 16:00 US/Pacific, or upon any significant development.

For further details on this incident, please see: https://status.cloud.google.com/incidents/dS9ps52MUnxQfyDGPfkY#73mBtVKKfeJGJ1yaY7hV

Diagnosis: Customers may be unable to access Cloud resources in europe-west9 region.

Workaround: Customers can failover to zones in other regions.
26 Apr 2023 09:52 PDT

Summary: Multiple Google Cloud services in the europe-west9 region are impacted.

Description: Water intrusion in a data center in europe-west9 has caused a multi-cluster failure and has led to a shutdown of multiple zones. We expect general unavailability of the europe-west9 region. There is no current ETA for recovery of operations in the europe-west9 region at this time, but it is expected to be an extended outage. Customers are advised to failover to other regions if they are impacted.

We will provide an update by Wednesday, 2023-04-26 12:00 US/Pacific, or upon any significant development.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may be unable to access Cloud resources in europe-west9 region.

Workaround: Customers can failover to zones in other regions.