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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Infrastructure Components, Google App Engine, Google Cloud Storage, Cloud Logging

We are experiencing issues across multiple GCP products

Incident began at 2020-08-19 23:40 and ended at 2020-08-20 03:30 (all times are US/Pacific).

Date Time Description
24 Aug 2020 16:58 PDT

A detailed incident report has been posted on the G Suite Status Dashboard [1]. [1] https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=a45de3b26d6c5872f4cfe8e3424d7a82
20 Aug 2020 04:19 PDT

The issue with App Engine, Cloud Storage and Cloud Logging has been resolved for all affected users as of Thursday, 2020-08-20 04:12 US/Pacific.

We will publish an analysis of this incident once we have completed our internal investigation.
20 Aug 2020 03:45 PDT

Description: The issue with App Engine, Cloud Storage and Cloud Logging is partially resolved.

Our engineers continue to work on restoring services to all users.

We will provide an update by Thursday, 2020-08-20 04:45 US/Pacific with current details.

Diagnosis: Deployment errors with AppEngine, high latencies while accessing GCS buckets and missing log entries in Cloud Logging.

Workaround: None at this time.
20 Aug 2020 03:31 PDT

Description: We believe the issue with App Engine, Cloud Storage and Cloud Logging is partially resolved.

The affected services must be fully operational for the vast majority of users and we are awaiting a full recovery in the nearest future.

We will provide an update by Thursday, 2020-08-20 04:30 US/Pacific with current details.

Diagnosis: Deployment errors with AppEngine, high latencies while accessing GCS buckets and missing log entries in Cloud Logging.

Workaround: None at this time.
20 Aug 2020 02:15 PDT

Description: Mitigation work is still underway by our engineering team.

Current data indicates that there was no impact to BigQuery users. Affected products include: App Engine, Cloud Storage and Cloud Logging.

There is currently no ETA for the full service recovery.

We will provide more information by Thursday, 2020-08-20 03:30 US/Pacific.

Diagnosis: Deployment errors with AppEngine, high latencies while accessing GCS buckets and missing log entries in Cloud Logging.

Workaround: None at this time.
20 Aug 2020 00:56 PDT

Description: We are experiencing issues across multiple GCP products. Affected products include: App Engine, Cloud Storage, Cloud Logging, BigQuery.

Mitigation work is currently underway by our engineering team and we are seeing a decrease in error rates at the moment.

We will provide an update by Thursday, 2020-08-20 02:00 US/Pacific with current details.

Diagnosis: None at this time.

Workaround: None at this time.
20 Aug 2020 00:11 PDT

Description: We are experiencing issues across multiple GCP products. Affected products include: App Engine, Cloud Storage, Cloud Logging, BigQuery.

Mitigation work is currently underway by our engineering team.

We will provide an update by Thursday, 2020-08-20 00:45 US/Pacific with current details.

Diagnosis: None at this time.

Workaround: None at this time.
19 Aug 2020 23:45 PDT

Description: We are experiencing issues across multiple GCP products. Affected products include: App Engine, Cloud Storage, Cloud Logging.

Mitigation work is currently underway by our engineering team.

We will provide an update by Thursday, 2020-08-20 00:15 US/Pacific with current details.

Diagnosis: None at this time.

Workaround: None at this time.