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Incident affecting Google Distributed Cloud Edge

Google Distributed Cloud (GDC) Edge customers are experiencing issues with creating new Google Kubernetes Engine (GKE) clusters.

Incident began at 2024-03-21 09:29 and ended at 2024-03-25 08:32 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Warsaw (europe-central2)Finland (europe-north1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Oregon (us-west1)Los Angeles (us-west2)

Date Time Description
25 Mar 2024 08:32 PDT

The issue with Google Distributed Cloud Edge has been resolved for all affected users as of Saturday, 2024-03-23 18:43 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
21 Mar 2024 16:25 PDT

Summary: Google Distributed Cloud (GDC) Edge customers are experiencing issues with creating new Google Kubernetes Engine (GKE) clusters.

Description: We are experiencing an issue with Google Distributed Cloud Edge beginning on Wednesday, 2024-03-20.

Our engineering team has identified the fix for the issue and mitigation work is currently underway by our engineering team.

We will provide an update by Monday, 2024-03-25 17:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis:

  • Customers attempting to create a new GKE cluster in a GDC Edge Zone may encounter timeout or internal errors , leading to cluster creation failures.

  • Existing clusters are not affected by the issue.

Workaround: Affected customers can run the following command

  • gcloud projects add-iam-policy-binding ${PROJ} --member serviceAccount:service-${PROJ}@gcp-sa-edgecontainercluster.iam.gserviceaccount.com --role roles/viewer

Please substitute ${PROJ} with appropriate PROJECT_NUMBER
21 Mar 2024 14:08 PDT

Summary: Google Distributed Cloud (GDC) Edge customers are experiencing issues with creating new Google Kubernetes Engine (GKE) clusters.

Description: We are experiencing an issue with Google Distributed Cloud Edge beginning on Wednesday, 2024-03-20.

Our engineering team has identified the fix for the issue and working on identifying effective fix roll out plan.

We will provide an update by Thursday, 2024-03-21 16:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis:

  • Customers attempting to create a new GKE cluster in a GDC Edge Zone may encounter timeout or internal errors , leading to cluster creation failures.

  • Existing clusters are not affected by the issue.

Workaround: Affected customers can run the following command

  • gcloud projects add-iam-policy-binding ${PROJ} --member serviceAccount:service-${PROJ}@gcp-sa-edgecontainercluster.iam.gserviceaccount.com --role roles/viewer

Please substitute ${PROJ} with appropriate PROJECT_NUMBER
21 Mar 2024 11:58 PDT

Summary: Google Distributed Cloud (GDC) Edge customers are experiencing issues with creating new Google Kubernetes Engine (GKE) clusters.

Description: We are experiencing an issue with Google Distributed Cloud Edge beginning on Wednesday, 2024-03-20.

Our engineering team has identified the root cause and is working on a mitigation plan.

We will provide an update by Thursday, 2024-03-21 14:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis:

  • Customers attempting to create a new GKE cluster in a GDC Edge Zone may encounter timeout or internal errors , leading to cluster creation failures.

  • Existing clusters are not affected by the issue.

Workaround: Affected customers can run the following command

  • gcloud projects add-iam-policy-binding ${PROJ} --member serviceAccount:service-${PROJ}@gcp-sa-edgecontainercluster.iam.gserviceaccount.com --role roles/viewer

Please substitute ${PROJ} with appropriate PROJECT_NUMBER
21 Mar 2024 10:27 PDT

Summary: Google Distributed Cloud (GDC) Edge customers are experiencing issues with creating new Google Kubernetes Engine (GKE) clusters.

Description: We are experiencing an issue with Google Distributed Cloud Edge beginning on Wednesday, 2024-03-20.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2024-03-21 12:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis:

  • Customers attempting to create a new GKE cluster in a GDC Edge Zone may encounter timeout or internal errors , leading to cluster creation failures.

  • Existing clusters are not affected by the issue.

Workaround: Affected customers can run the following command

  • gcloud projects add-iam-policy-binding ${PROJ} --member serviceAccount:service-${PROJ}@gcp-sa-edgecontainercluster.iam.gserviceaccount.com --role roles/viewer

Please substitute ${PROJ} with appropriate PROJECT_NUMBER