Service Health
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Incident affecting Google Cloud Pub/Sub
Multiple regions completely blocked for subscribe for Pubsub
Incident began at 2025-01-08 06:54 and ended at 2025-01-08 08:07 (all times are US/Pacific).
Previously affected location(s)
Mumbai (asia-south1)Delhi (asia-south2)Jakarta (asia-southeast2)Belgium (europe-west1)Berlin (europe-west10)Doha (me-central1)Iowa (us-central1)South Carolina (us-east1)Columbus (us-east5)Dallas (us-south1)
| Date | Time | Description | |
|---|---|---|---|
| | 8 Jan 2025 | 13:23 PST | Mini Incident ReportWe apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support (All Times US/Pacific) Incident Start: 8 January 2025 6:54 Incident End: 8 January 2025 8:07 Duration: 1 hour, 13 minutes Affected Services and Features:
Regions/Zones: europe-west10, asia-south1, europe-west1, us-central1, asia-southeast2, us-east1, us-east5, asia-south2, us-south1, me-central1 Customers publishing from other regions may have also experienced the issue if the message storage policies [1] are set to store and process the messages in the above-mentioned regions. Description: Google Cloud Pub/Sub experienced a service outage in multiple regions for a duration of 1 hour and 13 minutes resulting in customers unable to publish or subscribe to the messages. From preliminary analysis, the root cause of the issue was a configuration change which was rolled back to restore the service. Google will complete a full Incident Report in the following days that will provide a full root cause. Customer Impact:
Reference(s): [1] https://cloud.google.com/pubsub/docs/resource-location-restriction#message_storage_policy_overview |
| | 8 Jan 2025 | 08:12 PST | The issue with Google Cloud Pub/Sub has been resolved for all affected projects as of Wednesday, 2025-01-08 08:07 US/Pacific. We will publish an analysis of this incident once we have completed our internal investigation. We thank you for your patience while we worked on resolving the issue. |
| | 8 Jan 2025 | 08:03 PST | Summary: Multiple regions completely blocked for subscribe for Pubsub Description: We are experiencing an issue with Google Cloud Pub/Sub, across multiple regions affecting publish and subscribe. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-01-08 09:15 US/Pacific with current details. Diagnosis: Customers in the impacted regions are unable to subscribe to messages Workaround: None at this time. |
| | 8 Jan 2025 | 07:56 PST | Summary: Multiple regions completely blocked for publish for Pubsub Description: We are experiencing an issue with Google Cloud Pub/Sub, across multiple regions affecting publish and subscribe. Our engineering team continues to investigate the issue. We will provide an update by Wednesday, 2025-01-08 09:00 US/Pacific with current details. Diagnosis: Customers in the impacted regions are unable to publish messages Workaround: None at this time. |
- All times are US/Pacific