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Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Cloud Networking, Virtual Private Cloud (VPC)

Some VPC users experienced multiple issues in northamerica-northeast2-c zone

Incident began at 2024-09-10 00:44 and ended at 2024-09-10 00:51 (all times are US/Pacific).

Previously affected location(s)

Toronto (northamerica-northeast2)

Date Time Description
10 Sep 2024 00:51 PDT

We experienced an issue with Virtual Private Cloud (VPC) beginning on Monday, 2024-09-09 05:49 US/Pacific.

The issue has been resolved for all affected users as of Monday, 2024-09-09 06:04 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
10 Sep 2024 00:44 PDT

Summary: Some VPC users experienced multiple issues in northamerica-northeast2-c zone

Description: We are experiencing an issue with Virtual Private Cloud (VPC) beginning on Monday, 2024-09-09 05:49 US/Pacific.

This was the result of a brief power interruption to backbone networking equipment serving the zone.

Our engineering team continues to investigate the issue.

We will provide an update by Tuesday, 2024-09-10 01:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: The impacted users would have observed:

  • New VMs failing to reach Google-hosted services

  • Newly created VMs could not be able to reach VMs in a different region

Workaround: None at this time.