Service Health
Incident affecting Google Cloud Support
We've received a report of an issue with accessing Google Cloud Support
Incident began at 2019-05-20 06:50 and ended at 2019-05-20 07:30 (all times are US/Pacific).
Date | Time | Description | |
---|---|---|---|
| 20 May 2019 | 07:51 PDT | The issue with Google Cloud Support cases being inaccessible has been resolved for all affected users as of Monday, 2019-05-20 07:30 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to help prevent or minimize future recurrence. |
| 20 May 2019 | 07:34 PDT | The issue with Google Cloud Support cases being inaccessible should be resolved for the majority of users and we expect a full resolution in the near future. We will provide another status update by Monday, 2019-05-20 08:30 US/Pacific with current details. |
| 20 May 2019 | 07:10 PDT | We are investigating an issue with Google Cloud Support. Support cases may be inaccessible. We will provide more information by Monday, 2019-05-20 07:45 US/Pacific. |
- All times are US/Pacific