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Incident affecting Apigee, Apigee Edge Public Cloud, Apigee Hybrid

Latency in Dataflow pipelines observed on Apigee Edge Public Cloud, Apigee X and Apigee Hybrid

Incident began at 2024-12-09 13:55 and ended at 2024-12-09 17:01 (all times are US/Pacific).

Previously affected location(s)

GlobalIowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
9 Dec 2024 17:01 PST

The issue with Apigee Edge Public Cloud, Apigee Hybrid & Apigee have been resolved for all affected projects as of Monday, 2024-12-09 16:45 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

9 Dec 2024 16:20 PST

Summary: Latency in Dataflow pipelines observed on Apigee Edge Public Cloud, Apigee X and Apigee Hybrid

Description: As of Monday, 2024-12-09 15:30 US/Pacific Apigee Edge Public Cloud services have been fully restored.

Recovery efforts are ongoing for Apigee Hybrid and Apigee X services, with partial restoration already achieved. Our engineering team is diligently working to mitigate these issues.

We do not have an ETA for full resolution at this point.

We will provide an update by Monday, 2024-12-09 18:30 US/Pacific with current details.

Diagnosis: Analytics data for a few hours prior will be unavailable to customers.

Workaround: None at this time.

9 Dec 2024 15:15 PST

Summary: Latency in Dataflow pipelines observed on Apigee Edge Public Cloud, Apigee X and Apigee Hybrid.

Description: We are experiencing an issue with Apigee Edge Public Cloud, Apigee Hybrid, Apigee X.

Our engineering team continues to investigate the issue.

We will provide an update by Monday, 2024-12-09 16:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Analytics data for a few hours prior will be unavailable to customers.

Workaround: None at this time.

9 Dec 2024 14:49 PST

Summary: Latency in Dataflow pipelines observed on Apigee Edge Public Cloud, Apigee X and Apigee Hybrid.

Description: We are investigating a potential issue with Apigee Edge Public Cloud, Apigee Hybrid, and Apigee X.

We will provide more information by Monday, 2024-12-09 15:15 US/Pacific.

Diagnosis: Analytics data for a few hours prior will be unavailable to customers.

Workaround: None at this time.