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Incident affecting Google BigQuery

Google BigQuery: Customers may get INTERNAL_ERROR when running import jobs in regions/europe-west1

Incident began at 2022-11-10 00:04 and ended at 2022-11-10 08:07 (all times are US/Pacific).

Previously affected location(s)

Belgium (europe-west1)

Date Time Description
10 Nov 2022 14:43 PST

Mini Incident Report

We apologize for the inconvenience this service disruption may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using https://cloud.google.com/support or to Google Workspace Support using help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 10 November 2022 00:04

Incident End: 10 November 2022 08:07

Duration: 8 hours, 3 minutes

Affected Services and Features:

Google Cloud Storage Google BigQuery

Regions/Zones: europe-west1

Description:

Google Cloud Storage experienced intermittent unavailability errors for a period of 8 hours and 3 minutes in europe-west1. From a preliminary analysis, the root cause of the issue was related to a recent change to network traffic routing. This change was rolled back to successfully mitigate the issue. Google will be providing a full Incident Report that will provide additional root cause information.

Customer Impact:

  • Google Cloud Storage customers would have received HTTP 503 errors for read/write operations in europe-west1. Metadata operations such as object listing continued to work successfully.
  • Google BigQuery customers may have received “INTERNAL_ERROR” when running import jobs in europe-west1 during the impact window.
10 Nov 2022 08:22 PST

The issue with Google BigQuery has been resolved for all affected users as of Thursday, 2022-11-10 08:22 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
10 Nov 2022 08:18 PST

Summary: Google BigQuery: Customers may get INTERNAL_ERROR when running import jobs in regions/europe-west1

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Thursday, 2022-11-10 09:30 US/Pacific.

We will provide more information by Thursday, 2022-11-10 09:30 US/Pacific.

Diagnosis: Customers may get INTERNAL_ERROR when running import jobs

Workaround: None at this time.
10 Nov 2022 08:17 PST

Summary: Google BigQuery: Customers may get INTERNAL_ERROR when running import jobs in regions/europe-west1

Description: We are experiencing an issue with Google BigQuery.

Our engineering team continues to investigate the issue.

We will provide an update by Thursday, 2022-11-10 08:50 US/Pacific with current details.

Diagnosis: Customers may get INTERNAL_ERROR when running import jobs

Workaround: None at this time.