Service Health
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Incident affecting Hybrid Connectivity, Google Cloud Networking
Cloud Interconnect users may be impacted in us-east4
Incident began at 2023-12-07 04:37 and ended at 2023-12-07 06:49 (all times are US/Pacific).
Previously affected location(s)
Northern Virginia (us-east4)
| Date | Time | Description | |
|---|---|---|---|
| | 7 Dec 2023 | 06:49 PST | The issue with Hybrid Connectivity has been resolved for all affected users as of Thursday, 2023-12-07 06:42 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 7 Dec 2023 | 06:11 PST | Summary: Cloud Interconnect users may be impacted in us-east4 Description: We are experiencing an issue with Hybrid Connectivity beginning on Thursday, 2023-12-07 03:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-12-07 07:00 US/Pacific with current details. Diagnosis: Customers may experience problems creating, updating or deleting Cloud Interconnect attachments in us-east4 HA0 (zone1 interconnects). Workaround: There is no workaround for the management plane issue at this time. In regard to existing attachments, customers not experiencing connectivity problems are advised to take no action. Customers experiencing problems reaching GCP destinations outside us-east4 via HA0 (zone1 interconnects)attachments in us-east4 should consider manually failing over to HA1 (zone2 interconnects) attachments. |
| | 7 Dec 2023 | 05:51 PST | Summary: Cloud Interconnect users may be impacted in us-east4 Description: We are experiencing an issue with Hybrid Connectivity beginning on Thursday, 2023-12-07 03:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-12-07 06:30 US/Pacific with current details. Diagnosis: Customers may experience problems creating, updating or deleting Cloud Interconnect attachments in us-east4 HA0 (zone1 interconnects). Workaround: There is no workaround for the management plane issue at this time. In regard to existing attachments, customers not experiencing connectivity problems are advised to take no action. Customers experiencing problems reaching GCP destinations outside us-east4 via HA0 (zone1 interconnects)attachments in us-east4 should consider manually failing over to HA1 (zone2 interconnects) attachments. |
| | 7 Dec 2023 | 05:08 PST | Summary: Cloud Interconnect users may be impacted in us-east4 Description: We are experiencing an issue with Hybrid Connectivity beginning on Thursday, 2023-12-07 03:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-12-07 06:00 US/Pacific with current details. Diagnosis: Customers may experience problems creating, updating or deleting Cloud Interconnect attachments in us-east4 HA0. Workaround: There is no workaround for the management plane issue at this time. In regard to existing attachments, customers not experiencing connectivity problems are advised to take no action. Customers experiencing problems reaching GCP destinations outside us-east4 via HA0 attachments in us-east4 should consider manually failing over to HA1 attachments. |
| | 7 Dec 2023 | 04:49 PST | Summary: Cloud Interconnect users may be impacted in us-east4 Description: We are experiencing an issue with Hybrid Connectivity beginning on Thursday, 2023-12-07 03:10 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2023-12-07 05:30 US/Pacific with current details. Diagnosis: Customers may experience problems creating, updating or deleting Cloud Interconnect attachments in us-east4 HA0. Workaround: There is no workaround for the management plane issue at this time. In regard to existing attachments, customers not experiencing connectivity problems are advised to take no action. Customers experiencing problems reaching GCP destinations outside us-east4 via HA0 attachments in us-east4 should consider manually failing over to HA1 attachments. |
- All times are US/Pacific