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Vertex Gemini API and Vertex AI in Firebase customers in us-central1 are experiencing elevated errors for requests to Gemini models

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Incident affecting Vertex Gemini API

Vertex Gemini API and Vertex AI in Firebase customers in us-central1 are experiencing elevated errors for requests to Gemini models

Incident began at 2024-12-19 11:36 and ended at 2024-12-19 17:35 (all times are US/Pacific).

Previously affected location(s)

Iowa (us-central1)

Date	Time	Description
19 Dec 2024	17:35 PST	The issue with Vertex Gemini API has been resolved for all affected users as of Thursday, 2024-12-19 17:30 US/Pacific. We thank you for your patience while we worked on resolving the issue.
19 Dec 2024	17:28 PST	Summary: Vertex Gemini API and Vertex AI in Firebase customers in us-central1 are experiencing elevated errors for requests to Gemini models Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Thursday, 2024-12-19 22:00 US/Pacific. Diagnosis: Vertex Gemini API customers in us-central1 are experiencing elevated errors for requests to Gemini models. Vertex AI In Firebase - Calls to StreamGenerateContent and GenerateContent may experience increased rates of INTERNAL errors in us-central1. Workaround: We request customers to redirect the traffic to a different region where feasible.
19 Dec 2024	14:02 PST	Summary: Vertex Gemini API and Vertex AI in Firebase customers in us-central1 are experiencing elevated errors for requests to Gemini models Description: We are experiencing an issue with Vertex Gemini API and Vertex AI in Firebase beginning at Thursday, 2024-12-19 11:36 US/Pacific. Our engineers are actively investigating the root cause of the issue and are currently testing a potential mitigation. We will provide an update by Thursday, 2024-12-19 19:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Vertex Gemini API customers in us-central1 are experiencing elevated errors for requests to Gemini models. Vertex AI In Firebase - Calls to StreamGenerateContent and GenerateContent may experience increased rates of INTERNAL errors in us-central1. Workaround: We request customers to redirect the traffic to a different region where feasible.
19 Dec 2024	13:07 PST	Summary: Vertex Gemini API and Vertex AI in Firebase customers in us-central1 are experiencing elevated errors for requests to Gemini models Description: We are experiencing an issue with Vertex Gemini API and Vertex AI in Firebase beginning at Thursday, 2024-12-19 11:36 US/Pacific. Our engineers are actively investigating the root cause of the issue and are currently testing a potential mitigation. We will provide an update by Thursday, 2024-12-19 14:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Vertex Gemini API customers in us-central1 are experiencing elevated errors for requests to Gemini models. Vertex AI In Firebase - Calls to StreamGenerateContent and GenerateContent may experience increased rates of INTERNAL errors in us-central1. Workaround: We request customers to redirect the traffic to a different region where feasible.
19 Dec 2024	12:49 PST	Summary: Vertex Gemini API and Vertex AI in Firebase customers in us-central1 are experiencing elevated errors for requests to Gemini models Description: We are experiencing an issue with Vertex Gemini API and Vertex AI in Firebase beginning at Thursday, 2024-12-19 11:36 US/Pacific. Our engineers are actively investigating the root cause of the issue and are currently testing a potential mitigation. We will provide an update by Thursday, 2024-12-19 14:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Vertex Gemini API customers in us-central1 are experiencing elevated errors for requests to Gemini models Vertex AI In Firebase - Calls to StreamGenerateContent and GenerateContent may experience increased rates of INTERNAL errors in us-central1 Workaround: Customers can redirect the traffic to a different region where feasible.
19 Dec 2024	12:29 PST	Summary: Vertex Gemini API customers in us-central1 are experiencing elevated errors for requests to Gemini models Description: We are experiencing an issue with Vertex Gemini API beginning at Thursday, 2024-12-19 11:36 US/Pacific. Our engineers are actively investigating the root cause of the issue and are currently testing a potential mitigation. We will provide an update by Thursday, 2024-12-19 13:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Vertex Gemini API users in us-central1 are experiencing elevated errors for requests to Gemini models. Workaround: Customers can redirect the traffic to an alternate region where feasible.

All times are US/Pacific