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Incident affecting Identity and Access Management, Access Context Manager

Cloud Audit Logging misconfigured for prod dedicated environment

Incident began at 2023-08-11 12:25 and ended at 2023-08-12 05:51 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
12 Aug 2023 05:51 PDT

The issue with Access Context Manager has been resolved for all affected users as of Saturday, 2023-08-12 03:20 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

11 Aug 2023 14:41 PDT

Summary: Cloud Audit Logging misconfigured for prod dedicated environment

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Monday, 2023-08-14 10:00 US/Pacific.

Diagnosis: None at this time.

Workaround: None at this time.

11 Aug 2023 13:49 PDT

Summary: Cloud Audit Logging misconfigured for prod dedicated environment

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Friday, 2023-08-11 15:00 US/Pacific.

Diagnosis: None at this time.

Workaround: None at this time.

11 Aug 2023 12:57 PDT

Summary: Cloud Audit Logging misconfigured for prod dedicated environment

Description: We are experiencing an issue with Access Context Manager beginning at Friday, 2023-07-02 20:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2023-08-11 14:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.