Service Health
Incident affecting Chronicle Security
US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches.
Incident began at 2023-02-01 15:47 and ended at 2023-02-02 03:12 (all times are US/Pacific).
Previously affected location(s)
Multi-region: us
Date | Time | Description | |
---|---|---|---|
| 2 Feb 2023 | 03:12 PST | The issue with Chronicle Security has been resolved for all affected users as of Thursday, 2023-02-02 03:12 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| 2 Feb 2023 | 03:05 PST | Summary: US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches. Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Thursday, 2023-02-02 05:00 US/Pacific. We will provide more information by Thursday, 2023-02-02 05:15 US/Pacific. Diagnosis: Chronicle Security Information and Event Management (SIEM) customers in the US region have missing Indicator of Compromise (IOC) matches. Workaround: None at this time. |
| 1 Feb 2023 | 20:22 PST | Summary: US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches. Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Thursday, 2023-02-02 03:00 US/Pacific. We will provide more information by Thursday, 2023-02-02 03:15 US/Pacific. Diagnosis: Chronicle Security Information and Event Management (SIEM) customers in the US region have missing Indicator of Compromise (IOC) matches. Workaround: None at this time. |
| 1 Feb 2023 | 20:02 PST | Summary: US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches. Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Wednesday, 2023-02-01 21:15 US/Pacific. We will provide more information by Wednesday, 2023-02-01 21:30 US/Pacific. Diagnosis: Chronicle Security Information and Event Management (SIEM) customers in the US region have missing Indicator of Compromise (IOC) matches. Workaround: None at this time. |
| 1 Feb 2023 | 18:26 PST | Summary: US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches. Description: Mitigation work is currently underway by our engineering team. The mitigation is expected to complete by Wednesday, 2023-02-01 20:15 US/Pacific. We will provide more information by Wednesday, 2023-02-01 20:30 US/Pacific. Diagnosis: Chronicle Security Information and Event Management (SIEM) customers in the US region have missing Indicator of Compromise (IOC) matches. Workaround: None at this time. |
- All times are US/Pacific