Service Health

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Incident affecting Chronicle Security

US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches.

Incident began at 2023-02-01 15:47 and ended at 2023-02-02 03:12 (all times are US/Pacific).

Previously affected location(s)

Multi-region: us

Date Time Description
2 Feb 2023 03:12 PST

The issue with Chronicle Security has been resolved for all affected users as of Thursday, 2023-02-02 03:12 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

2 Feb 2023 03:05 PST

Summary: US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Thursday, 2023-02-02 05:00 US/Pacific.

We will provide more information by Thursday, 2023-02-02 05:15 US/Pacific.

Diagnosis: Chronicle Security Information and Event Management (SIEM) customers in the US region have missing Indicator of Compromise (IOC) matches.

Workaround: None at this time.

1 Feb 2023 20:22 PST

Summary: US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Thursday, 2023-02-02 03:00 US/Pacific.

We will provide more information by Thursday, 2023-02-02 03:15 US/Pacific.

Diagnosis: Chronicle Security Information and Event Management (SIEM) customers in the US region have missing Indicator of Compromise (IOC) matches.

Workaround: None at this time.

1 Feb 2023 20:02 PST

Summary: US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Wednesday, 2023-02-01 21:15 US/Pacific.

We will provide more information by Wednesday, 2023-02-01 21:30 US/Pacific.

Diagnosis: Chronicle Security Information and Event Management (SIEM) customers in the US region have missing Indicator of Compromise (IOC) matches.

Workaround: None at this time.

1 Feb 2023 18:26 PST

Summary: US: Chronicle Security Information and Event Management (SIEM) is experiencing issue with Indicator of Compromise (IOC) matches.

Description: Mitigation work is currently underway by our engineering team.

The mitigation is expected to complete by Wednesday, 2023-02-01 20:15 US/Pacific.

We will provide more information by Wednesday, 2023-02-01 20:30 US/Pacific.

Diagnosis: Chronicle Security Information and Event Management (SIEM) customers in the US region have missing Indicator of Compromise (IOC) matches.

Workaround: None at this time.