Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Google Compute Engine

Network disruption in us-central1-c

Incident began at 2016-05-20 13:08 and ended at 2016-05-20 16:55 (all times are US/Pacific).

Date Time Description
20 May 2016 17:01 PDT

The issue with networking in us-central1-a should have been resolved for all affected instances as of 16:55 US/Pacific. We will conduct an internal investigation of this issue and make appropriate improvements to our systems to prevent or minimize future recurrence.

20 May 2016 16:08 PDT

The issue with networking in us-central1-c should have been resolved for the majority of affected instances and we expect a full resolution in the near future. Customers still experiencing networking issues in us-central1-c can perform a Stop/Start cycle on their instances to regain connectivity. We will provide another status update by 17:00 US/Pacific with current details.

20 May 2016 15:21 PDT

We are still investigating the issue with networking in us-central1-c. Current data indicates that between approximately 0.5% of instances in the zone are affected by this issue. We will provide another status update by 16:00 US/Pacific with current details.

20 May 2016 14:45 PDT

We are experiencing an issue with networking in us-central1-c beginning at Friday, 2016-05-20 13:08. Some instances will be inaccessible by internal and external IP addresses. No other zones are affected by this incident. We will provide more information by 15:30 US/Pacific.

20 May 2016 14:04 PDT

We are investigating an issue with networking in us-central1-c. We will provide more information by 14:30 US/Pacific.