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Incident affecting Mandiant Attack Surface Management

Mandiant Attack Surface Management customers can observe 500 Errors while navigating via GTI and welcome Screen while Logging into ASM.

Incident began at 2024-10-02 04:39 and ended at 2024-10-02 07:08 (all times are US/Pacific).

Previously affected location(s)

Global

Date Time Description
2 Oct 2024 07:08 PDT

The issue with Mandiant Attack Surface Management has been resolved for all affected users as of Wednesday, 2024-10-02 06:55 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
2 Oct 2024 06:18 PDT

Summary: Mandiant Attack Surface Management customers can observe 500 Errors while navigating via GTI and welcome Screen while Logging into ASM.

Description: We are experiencing an issue with Mandiant Attack Surface Management beginning on Wednesday, 2024-10-02 04:39 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2024-10-02 07:30 US/Pacific with current details.

Diagnosis: Mandiant Attack Surface Management customers can observe 500 Errors while navigating via GTI and welcome Screen while Logging into ASM.

Workaround: None at this time.
2 Oct 2024 06:00 PDT

Summary: Mandiant Attack Surface Management customers can observe 500 Errors while navigating via GTI and welcome Screen while Logging into ASM.

Description: We are experiencing an issue with Mandiant Attack Surface Management beginning on Wednesday, 2024-10-02 04:39 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2024-10-02 06:30 US/Pacific with current details.

Diagnosis: Mandiant Attack Surface Management customers can observe 500 Errors while navigating via GTI and welcome Screen while Logging into ASM.

Workaround: None at this time.