Service Health
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Incident affecting Apigee
Some Apigee X customers experienced issues with logging into the integrated developer portals using SAML.
Incident began at 2025-01-07 12:51 and ended at 2025-01-07 15:30 (all times are US/Pacific).
Previously affected location(s)
Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)Turin (europe-west12)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Dammam (me-central2)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)Mexico (northamerica-south1)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)
| Date | Time | Description | |
|---|---|---|---|
| | 7 Jan 2025 | 15:30 PST | The issue with Apigee has been resolved for all affected users as of Tuesday, 2025-01-07 15:22 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 7 Jan 2025 | 14:45 PST | Summary: Some Apigee X customers are experiencing issues with logging into the integrated developer portals using SAML. Description: We are experiencing an intermittent issue with Apigee X beginning at Tuesday, 2025-01-07 12:51 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2025-01-07 17:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers are unable to login to the integrated developer portals using SAML authentication Workaround: None at this time. |
| | 7 Jan 2025 | 13:44 PST | Summary: Some Apigee X customers are experiencing issues with logging into the integrated developer portals using SAML. Description: We are experiencing an intermittent issue with Apigee X beginning at Tuesday, 2025-01-07 12:51 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2025-01-07 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers are unable to login to the integrated developer portals using SAML authentication Workaround: None at this time. |
| | 7 Jan 2025 | 13:15 PST | Summary: Some Apigee and Apigee Edge Public customers are experiencing issues with logging into the integrated developer portals using SAML. Description: We are experiencing an intermittent issue with Apigee Edge Public Cloud, Apigee beginning at Tuesday, 2025-01-07 12:51 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Tuesday, 2025-01-07 14:03 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers are unable to login to the integrated developer portals using SAML authentication Workaround: None at this time. |
- All times are US/Pacific