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Multi Region US : High normalization / parsing delay in the US region

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Incident affecting Chronicle Security

Multi Region US : High normalization / parsing delay in the US region

Incident began at 2024-06-10 11:02 and ended at 2024-06-10 15:14 (all times are US/Pacific).

Previously affected location(s)

Multi-region: us

	Date	Time	Description
	10 Jun 2024	15:14 PDT	The issue with Chronicle Security has been resolved for all affected users as of Monday, 2024-06-10 15:13 US/Pacific. We thank you for your patience while we worked on resolving the issue. Thank you for choosing us!
	10 Jun 2024	13:44 PDT	Summary: Multi Region US : High normalization / parsing delay in the US region Description: We've received a report of an issue with Chronicle Security as of Monday, 2024-06-10 8:00 US/Pacific. Our engineering team continues to investigate the issue. Some mitigation is in place and metrics are improving. We do not have an ETA for resolution at this time. We will provide an update by Monday, 2024-06-10 15:30 US/Pacific with current details. Diagnosis: Customers may experience a delay in data normalization which may result in commensurate delays in rule detections. Workaround: There is no workaround at this time.

Date

Time

Description

10 Jun 2024

15:14 PDT

The issue with Chronicle Security has been resolved for all affected users as of Monday, 2024-06-10 15:13 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Thank you for choosing us!

10 Jun 2024

13:44 PDT

Summary: Multi Region US : High normalization / parsing delay in the US region

Description: We've received a report of an issue with Chronicle Security as of Monday, 2024-06-10 8:00 US/Pacific.

Our engineering team continues to investigate the issue. Some mitigation is in place and metrics are improving. We do not have an ETA for resolution at this time.

We will provide an update by Monday, 2024-06-10 15:30 US/Pacific with current details.

Diagnosis: Customers may experience a delay in data normalization which may result in commensurate delays in rule detections.

Workaround: There is no workaround at this time.

All times are US/Pacific