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Incident affecting Apigee

Apigee Portals Failing to Load

Incident began at 2024-04-12 06:54 and ended at 2024-04-12 07:41 (all times are US/Pacific).

Previously affected location(s)

Taiwan (asia-east1)Hong Kong (asia-east2)Tokyo (asia-northeast1)Osaka (asia-northeast2)Seoul (asia-northeast3)Mumbai (asia-south1)Delhi (asia-south2)Singapore (asia-southeast1)Jakarta (asia-southeast2)Sydney (australia-southeast1)Melbourne (australia-southeast2)Warsaw (europe-central2)Finland (europe-north1)Madrid (europe-southwest1)Belgium (europe-west1)London (europe-west2)Frankfurt (europe-west3)Netherlands (europe-west4)Zurich (europe-west6)Milan (europe-west8)Paris (europe-west9)Doha (me-central1)Tel Aviv (me-west1)Montréal (northamerica-northeast1)Toronto (northamerica-northeast2)São Paulo (southamerica-east1)Santiago (southamerica-west1)Iowa (us-central1)South Carolina (us-east1)Northern Virginia (us-east4)Columbus (us-east5)Dallas (us-south1)Oregon (us-west1)Los Angeles (us-west2)Salt Lake City (us-west3)Las Vegas (us-west4)

Date Time Description
12 Apr 2024 11:37 PDT

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Cloud Support using

(All Times US/Pacific)

Incident Start: 12 April 2024 06:54

Incident End: 12 April 2024 07:41

Duration: 47 minutes

Affected Services and Features:

Apigee - Portals

Regions/Zones: Global


Apigee portals experienced unavailability and elevated error rates globally for a duration of 47 minutes. From preliminary analysis, the root cause was a transient issue and Google engineers will continue to investigate the full root cause.

We will provide an update once the investigation completes.

Customer Impact:

During the incident, customers may have experienced 405 errors and were unable to access their portal.

12 Apr 2024 07:44 PDT

The issue with Apigee has been resolved for all affected projects as of Friday, 2024-04-12 07:44 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

12 Apr 2024 07:32 PDT

Summary: We've received a report of an issue with Apigee

Description: We are experiencing an issue with Apigee.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-04-12 08:15 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: None at this time.

Workaround: None at this time.