Console

Service Health

This page provides status information on the services that are part of Google Cloud. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://cloud.google.com/.

Incident affecting Hybrid Connectivity, Google Cloud Networking, Cloud NAT, Media CDN

Elevated packet loss with Cloud Interconnect and Google Cloud Networking in Bogota, Columbia

Incident began at 2023-09-06 18:02 and ended at 2023-09-06 18:46 (all times are US/Pacific).

Previously affected location(s)

Santiago (southamerica-west1)

Date Time Description
6 Sep 2023 18:46 PDT

The issue with Cloud Interconnect and Google Cloud Networking has been resolved for all affected users as of Wednesday, 2023-09-06 18:01 US/Pacific.

We thank you for your patience while we worked on resolving the issue.
6 Sep 2023 18:40 PDT

Summary: Elevated packet loss with Cloud Interconnect and Google Cloud Networking in Bogota, Columbia

Description: Mitigation work is currently underway by our engineering team.

We do not have an ETA for mitigation at this point.

We will provide more information by Wednesday, 2023-09-06 19:00 US/Pacific.

Diagnosis: Cloud Networking and Interconnect customers connected to bog-zone1-1354 and bog-zone2-1354 are experiencing elevated packet loss between their instances and the OnPrem networks.

Workaround: None at this time.
6 Sep 2023 18:35 PDT

Summary: We are experiencing an issue with Cloud Interconnect and Google Cloud Networking

Description: We are experiencing an issue with Cloud Interconnect and Google Cloud Networking, beginning at Wednesday, 2023-09-06 17:31 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Wednesday, 2023-09-06 19:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Cloud Networking and Interconnect customers connected to bog-zone1-1354 and bog-zone2-1354 are experiencing elevated packet loss between their instances and the OnPrem networks.

Workaround: None at this time.