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Incident affecting VMWare engine, Google Compute Engine

Multi Region VMWare Engine - GCVE Firewall Status Failure

Incident began at 2022-07-13 10:24 and ended at 2022-07-15 05:28 (all times are US/Pacific).

Previously affected location(s)

Singapore (asia-southeast1)Sydney (australia-southeast1)Toronto (northamerica-northeast2)

Date Time Description
15 Jul 2022 05:28 PDT

The issue with VMWare engine has been resolved for all affected projects as of Friday, 2022-07-15 05:27 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

13 Jul 2022 12:53 PDT

Summary: Multi Region VMWare Engine - GCVE Firewall Status Failure

Description: Mitigation work is currently underway by our engineering team, a fix has been identified and is expected to be implemented Friday.

We will provide more information by Friday, 2022-07-15 08:00 US/Pacific.

Diagnosis: When customers try to create or modify GCVE firewall, the operation will fail and will show firewall status as failed status after several minutes.

Workaround: None at this time.

13 Jul 2022 11:14 PDT

Summary: Multi Region VMWare Engine - GCVE Firewall Status Failure

Description: We've received a report of an issue with VMWare engine as of Wednesday, 2022-07-13 10:24 US/Pacific.

We will provide more information by Wednesday, 2022-07-13 13:00 US/Pacific.

Diagnosis: When customers try to create or modify GCVE firewall, the operation will fail and will show firewall status as failed status after several minutes.

Workaround: None at this time.

13 Jul 2022 11:14 PDT

Summary: Multi Region VMWare Engine - GCVE Firewall Status Failure

Description: We've received a report of an issue with VMWare engine as of Wednesday, 2022-07-13 10:24 US/Pacific.

We will provide more information by Wednesday, 2022-07-13 13:00 US/Pacific.

Diagnosis: When customers try to create or modify GCVE firewall, the operation will fail and will show firewall status as failed status after several minutes.

Workaround: None at this time.

13 Jul 2022 10:48 PDT

Summary: Multi Region VMWare Engine - GCVE Firewall Status Failure

Description: We've received a report of an issue with VMWare engine as of Wednesday, 2022-07-13 10:24 US/Pacific.

We will provide more information by Wednesday, 2022-07-13 13:00 US/Pacific.

Diagnosis: When customers try to create or modify GCVE firewall, the operation will complete, however the firewall status will show as failed status after several minutes.

Workaround: None at this time.

13 Jul 2022 10:46 PDT

Summary: Multi Region VMWare Engine - GVCE Firewall Status Failure

Description: We've received a report of an issue with VMWare engine as of Wednesday, 2022-07-13 10:24 US/Pacific.

We will provide more information by Wednesday, 2022-07-13 13:00 US/Pacific.

Diagnosis: When customers try to create or modify GCVE firewall, the operation will complete, however the firewall status will show as failed status after several minutes.

Workaround: None at this time.