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Incident affecting VMWare engine, Google Compute Engine
Multi Region VMWare Engine - GCVE Firewall Status Failure
Incident began at 2022-07-13 10:24 and ended at 2022-07-15 05:28 (all times are US/Pacific).
Previously affected location(s)
Singapore (asia-southeast1)Sydney (australia-southeast1)Toronto (northamerica-northeast2)
| Date | Time | Description | |
|---|---|---|---|
| | 15 Jul 2022 | 05:28 PDT | The issue with VMWare engine has been resolved for all affected projects as of Friday, 2022-07-15 05:27 US/Pacific. We thank you for your patience while we worked on resolving the issue. |
| | 13 Jul 2022 | 12:53 PDT | Summary: Multi Region VMWare Engine - GCVE Firewall Status Failure Description: Mitigation work is currently underway by our engineering team, a fix has been identified and is expected to be implemented Friday. We will provide more information by Friday, 2022-07-15 08:00 US/Pacific. Diagnosis: When customers try to create or modify GCVE firewall, the operation will fail and will show firewall status as failed status after several minutes. Workaround: None at this time. |
| | 13 Jul 2022 | 11:14 PDT | Summary: Multi Region VMWare Engine - GCVE Firewall Status Failure Description: We've received a report of an issue with VMWare engine as of Wednesday, 2022-07-13 10:24 US/Pacific. We will provide more information by Wednesday, 2022-07-13 13:00 US/Pacific. Diagnosis: When customers try to create or modify GCVE firewall, the operation will fail and will show firewall status as failed status after several minutes. Workaround: None at this time. |
| | 13 Jul 2022 | 11:14 PDT | Summary: Multi Region VMWare Engine - GCVE Firewall Status Failure Description: We've received a report of an issue with VMWare engine as of Wednesday, 2022-07-13 10:24 US/Pacific. We will provide more information by Wednesday, 2022-07-13 13:00 US/Pacific. Diagnosis: When customers try to create or modify GCVE firewall, the operation will fail and will show firewall status as failed status after several minutes. Workaround: None at this time. |
| | 13 Jul 2022 | 10:48 PDT | Summary: Multi Region VMWare Engine - GCVE Firewall Status Failure Description: We've received a report of an issue with VMWare engine as of Wednesday, 2022-07-13 10:24 US/Pacific. We will provide more information by Wednesday, 2022-07-13 13:00 US/Pacific. Diagnosis: When customers try to create or modify GCVE firewall, the operation will complete, however the firewall status will show as failed status after several minutes. Workaround: None at this time. |
| | 13 Jul 2022 | 10:46 PDT | Summary: Multi Region VMWare Engine - GVCE Firewall Status Failure Description: We've received a report of an issue with VMWare engine as of Wednesday, 2022-07-13 10:24 US/Pacific. We will provide more information by Wednesday, 2022-07-13 13:00 US/Pacific. Diagnosis: When customers try to create or modify GCVE firewall, the operation will complete, however the firewall status will show as failed status after several minutes. Workaround: None at this time. |
- All times are US/Pacific