Service Health

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Incident affecting Mandiant Attack Surface Management

Mandiant Attack Surface Management is experiencing some ASM collection scan results to be delayed

Incident began at 2024-12-14 06:11 (all times are US/Pacific).

Currently affected location(s)

Global

Date Time Description
16 Dec 2024 08:32 PST

Summary: Mandiant Attack Surface Management is experiencing some ASM collection scan results to be delayed

Description: Mitigation work is ongoing and we do not have an ETA for mitigation at this

We will provide an update by Monday, 2024-12-16 11:00 US/Pacific with current details.

Diagnosis: Customers may notice delayed collection scan results and a temporary change in the reported entity count.

Workaround: None at the moment.

15 Dec 2024 07:20 PST

Summary: Mandiant Attack Surface Mangement is experiencing some ASM collection scan results to be delayed

Description: We are experiencing an issue with Mandiant Attack Surface Mangement.

Our engineering team is aware of an issue affecting some customers' collection scan results. These results may be delayed by up to 24 hours, and customers may also notice a temporary change in the reported entity count. Mitigation work is ongoing and we do not have an ETA for mitigation at this

We will provide an update by Monday, 2024-12-16 09:00 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Customers may notice delayed collection scan results and a temporary change in the reported entity count.

Workaround: None at the moment.